Supply Chain Manager II, AMXL First Mile S&OP

About the role

The NA AMXL Supply Chain Execution team (SCE) plays the leading role in the growth and profitability of our network. We are responsible for calibrating our capacity to expected demand, overseeing the health of our end-to-end supply chain, and making structural changes to our network (inbound and outbound connectivity, critical pull times (CPTs), new ship methods, use of 3P carriers, availability of delivery slots, Delivery Service Provider (DSP) and associate hiring, etc.) to meet our cost, growth, and quality goals. Over the last five years, AMXL has become arguably the best Heavy Bulky fulfillment and delivery provider in the world in terms of Delivery Estimate Accuracy, costs, and fewer customer contacts. Our NA network is currently supporting over $9B in gross merchandise sales (GMS), with expectations of double-digit % growth over the next three years.

The S&OP team is responsible for aligning and optimizing the FC network plan for labor and capacity constraints, ideal placement and buy volumes, plan accuracy, and improve tools to automate the planning process. Each week, our team provides an updated short to medium term aggregate fulfillment plan (up to 17 weeks) for the AMXL fulfillment network (US). The plan reflects the projected fulfillment needs of the Retail/FBA teams and partners, and includes all inbound and outbound flows across the network. FC leadership uses this plan in making decisions on full-time and temporary labor as well as in supporting other decisions within the FC network.

Responsibilities

• Managing multiple initiatives and projects
• Writing strategy documents that clearly communicate supply chain vision to senior leadership
• Working with Retail, Finance and Operations partners towards defining supply chain and operating models
• Forming cross-functional project teams, planning, organizing, managing, and executing complex projects across multiple organizations and stakeholders
• Deep diving complex models and analyzing trade off decisions to ensure the best outcome for our customers
• Formulating and owning volume projections and presenting to senior leadership

Basic qualifications

• Bachelor's degree
• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• 2+ years of supply chain experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Pay

• USA, AZ, Tempe: 85,800.00 - 128,600.00 USD annually
• USA, TN, Nashville: 77,200.00 - 115,800.00 USD annually
• USA, WA, Bellevue: 85,800.00 - 128,600.00 USD annually

Benefits

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan