Supplier Performance Manager

About the role

This position is located at our Grand Rapids, MI facility and reports to the Operations Fulfillment Manager within a newly expanded organization dedicated to improving the global performance of Eaton Aerospace FMC suppliers. The role partners with network planning, manufacturing facilities, and the Procurement Center of Excellence to ensure material flow meets and exceeds customer expectations and to address under-performing suppliers. Up to 75% travel to suppliers throughout the United States is required.

Responsibilities

• Direct supplier recovery efforts by developing and executing corrective action plans, monitoring supplier performance, mitigating delivery risks, and ensuring timely closure of recovery actions to support production commitments.
• Foster strong partnerships with internal stakeholders, customers, and suppliers to drive alignment, improve communication, and ensure successful execution of customer commitments and performance targets.
• Serve as the primary supply chain focal point within Integrated Product Teams (IPTs), leading material and supplier strategies to support program execution, statement of work requirements, schedule adherence, cost objectives, and customer deliverables.
• Establish and maintain best-in-class procurement processes aligned with corporate and division procedures and training guides.
• Develop commodity knowledge and procurement process expertise within the Procurement Center of Excellence(s) and Operations Fulfillment organization to support effective supplier management, continuous improvement, and problem solving.
• Monitor overall supplier performance metrics (e.g., Past Due, On-Time Delivery, Defective Parts Per Million) and address performance gaps by driving defined tactical strategies in accordance with the Focus Supplier Process or other short-term recovery plans.
• Drive systemic operational procurement improvements at sites and supplier sites using procurement/materials tools.
• Leverage supply chain data to establish, refine, and communicate Operations Fulfillment priorities aligned with site and business objectives.

Qualifications

Required (Basic)

• Bachelor’s degree from an accredited institution.
• Minimum of five (5) years of progressive experience in supply chain management.
• Must be legally authorized to work in the United States without company sponsorship, now or in the future.
• This position requires access to export-controlled information; applicant must be a U.S. person as defined by U.S. export regulations.

Only candidates within a 50-mile radius of Grand Rapids, MI will be considered; Active-Duty Military Service member candidates are exempt from the geographical limitation.

Preferred

• Bachelor’s degree in Engineering or Supply Chain Management from an accredited institution.
• Minimum of seven (7) years of experience in supply chain management.
• Minimum of five (5) years of experience in procurement.
• Minimum of three (3) years of experience leading complex multi-functional teams or projects.
• Minimum of three (3) years of experience in supply chain supporting the aerospace industry.

Skills

• Solid understanding of global supply chain functions and related components.
• Advanced knowledge of Excel, including v-lookups, pivot tables, etc.
• Proven knowledge of production and manufacturing principles and processes.
• Strong knowledge of lean tools.
• Excellent written and verbal communication skills.
• Solid organizational, time-management, and planning skills.
• Demonstrated analytical and project management skills.
• Team player with a receptive disposition and a desire to contribute to supply chain success.
• Inquisitive mindset—dig deeper and do not systematically accept “yes” without challenge.
• Willingness to travel up to 75%.

Pay

The expected annual salary range for this role is $97,000 – $143,000. Salaries are determined based on candidate skills, experience, qualifications, and market and business considerations.