Supplier Performance Manager

About the role

The Senior Supplier Performance Lead will join American Tower’s Supply Chain Management organization’s Sourcing and Vendor Management team, driving excellence in supplier relationships through performance monitoring, contract compliance, risk management, and continuous improvement initiatives.

Day-to-day responsibilities include ensuring suppliers meet contractual obligations, adhere to health and safety standards, and deliver consistent value.

Responsibilities

• Develop and maintain supplier scorecards and key performance indicators aligned with business objectives.
• Conduct regular performance reviews with strategic suppliers.
• Identify performance gaps and lead corrective action plans.
• Champion continuous improvement initiatives across the supplier base.
• Monitor and communicate supplier adherence to contractual terms and service level agreements.
• Collaborate with Legal and Procurement teams to resolve compliance issues.
• Maintain documentation and audit trails for supplier performance and compliance.
• Participate in supplier contract negotiations to ensure terms have a plan of action for monitoring and enforcing.
• Monitor supplier adherence to health and safety regulations and company standards.
• Partner with Environmental Health and Safety teams to conduct supplier audits and risk assessments.
• Drive remediation plans for non-compliance and safety violations.
• Assess the financial stability and risk exposure of key suppliers.
• Work with Finance and Risk teams to monitor credit ratings, payment terms, and financial health indicators.
• Escalate and mitigate risks that could impact supply continuity or business operations.
• Collaborate with Third-Party Risk Management (“TPRM”) teams to evaluate and onboard key suppliers in line with risk frameworks to ensure suppliers meet cybersecurity, data privacy, and regulatory requirements.
• Support periodic risk reviews and reporting for critical vendors.
• Provide regular updates to internal stakeholders on suppliers’ performances and risk statuses.
• Prepare executive-level reports and dashboards.
• Facilitate cross-functional collaboration to resolve supplier-related issues.
• Other duties as assigned.

Requirements

• Bachelor’s degree required, with a concentration in Business, Supply Chain, or a related field preferred.
• A minimum of 8 years of supplier management, sourcing, or procurement experience required.
• Strong understanding of contracts, compliance, and risk management required.
• Supplier scorecard, performance metrics, and corrective action planning experience required.
• Familiarity with health and safety standards and financial risk analysis required.
• Knowledge of TPRM frameworks and tools required.
• Excellent communication, negotiation, and analytical skills required.
• Proficiency in supplier management platforms (e.g., SAP Ariba, Coupa) preferred.
• Certification in Six Sigma, Lean, or similar continuous improvement methodologies preferred.
• Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
• Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
• Strong organizational skills; ability to accomplish multiple tasks within agreed-upon timeframes through effective prioritization of duties and functions in a fast-paced environment.

About Us

American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.

We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow’s needs and position our people to elevate their impact, their potential, and our shared success.

Pay

For U.S.-based candidates, the base salary range for this position is provided. This position is also eligible for annual bonus, annual equity award, and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.

Benefits

• Comprehensive healthcare coverage.
• 401(k) savings plan.
• Paid time off, company holidays, sick leave, and parental leave.
• Access to an Employee Assistance Program focused on mental and financial wellness.