Supplier Performance Agent

Why Join Us

Bombardier promotes flexible and hybrid work policies. At Bombardier, we design, build, and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments, and militaries. We have set the highest standards by putting our people at the heart of everything we do, and defining excellence together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Benefits

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retail savings plan
• Employee Assistance Program
• Tele Health Program

Responsibilities

• Lead visits at key supplier sites to analyze performance issues, and coordinate improvement strategies inclusive of PO alignment, process improvements, and quality system improvements
• Expedite all critical parts at critical suppliers to clear all roadblocks and ensure zero disruption to the production line
• Work with the supplier to establish a back-to-PO plan through harmonized lines of balance and ensure a daily follow-up
• Align with all key internal stakeholders and prepare a clear mandate for the supplier intervention, regularly follow up on the mandate, and ensure a smooth handover
• Identify supplier improvement and risk mitigation opportunities at key supplier sites and manage these improvement activities
• Drive execution of supplier performance improvement plans and interface with internal and external partners to collaboratively pursue solutions and closure of action plans
• Create supplier development plans centered on quality, delivery, capacity, and supplier process capability
• Provide regular feedback to all relevant stakeholders on supplier support progress
• Effectively communicate to internal and external groups and ensure appropriate escalation
• Conduct a very thorough capacity/capability onsite review at the supplier and establish a clear action plan to address all gaps
• Carefully coordinate your own work travel plans by doing reservations, follow-ups, expense claims, and financial reviews

Qualifications

• Holds a Bachelor's degree in Administration, Industrial Engineering, Operations Management, or equivalent experience
• Minimum of ten (10) years of experience
• Ready to travel up to 70% of the time
• Strong manufacturing and production knowledge and experience
• Experience working with sub-tier suppliers
• Extremely independent and capable of working with new suppliers with minimal information
• Experience in project planning and coordination involving several sectors
• Expert-level computer skills in MS PowerPoint, Excel, and Word
• Able to work on multiple tasks simultaneously and prioritize
• A strong sense of ethics and customer focus
• Good analytical, planning, problem-solving, and interpersonal skills
• Operational and financial management knowledge (asset)
• Understanding of the business relationship and dynamics between the Supplier and Bombardier
• Strong communication skills and good knowledge of BA system
• Fully fluent in English (spoken and written)