Supplier Performance Agent

Why Join Us

Bombardier promotes flexible and hybrid work policies. At Bombardier, we design, build, and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments, and militaries. We have set the highest standards by putting our people at the heart of everything we do, and we define excellence together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. We prioritize employee growth and development, empowering everyone to reach their full potential on their own terms.

Benefits

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retail savings plan
• Employee Assistance Program
• Tele Health Program

What You Contribute

• Lead visits at key supplier sites to analyze performance issues, and coordinate improvement strategies inclusive of PO alignment, process improvements, and quality system improvements.
• Expedite all critical parts at critical suppliers to clear all roadblocks and ensure zero disruption to the production line.
• Work with the supplier to establish a back-to-PO plan through harmonized lines of balance and ensure a daily follow-up.
• Align with all key internal stakeholders and prepare a clear mandate for the supplier intervention, regularly follow up on the mandate, and ensure a smooth handover.
• Identify supplier improvement and risk mitigation opportunities at key supplier sites and manage these improvement activities.
• Drive execution of supplier performance improvement plans and interface with internal and external partners to collaboratively pursue solutions and closure of action plans.
• Create supplier development plans centered on quality, delivery, capacity, and supplier process capability.
• Provide regular feedback to all relevant stakeholders on supplier support progress through.
• Effectively communicate to internal and external groups and ensure appropriate escalation.
• Conduct a very thorough capacity/capability onsite review at the supplier and establish a clear action plan to address all the gaps.
• Cook your own work travel plans by doing the reservation, follow up, expense claim, and financial review.

How to Thrive in This Role

• You hold a Bachelor's degree in Administration, Industrial Engineering, Operations Management, or equivalent experience.
• You have a minimum of ten (10) years of experience.
• You are ready to travel up to 70% of the time.
• You have strong manufacturing and production knowledge and experience.
• You have experience working with sub-tier suppliers.
• You are extremely independent and able to work with new suppliers with minimal information.
• You have experience in project planning and coordination involving several sectors.
• Your computer skills in MS PowerPoint, Excel, and Word are expert level.
• You are able to work on multiple tasks simultaneously and prioritize.
• You have a strong sense of ethics and are customer-focused.
• You have a good analytical, planning, problem-solving, and interpersonal skills.
• You have operational and financial management knowledge (asset).
• You understand the business relationship and dynamics between the Supplier and Bombardier.
• You have strong communication skills and good knowledge of BA system.
• You are fluent in English (spoken and written).