Supervisor - Water Treatment Plant (Dallas Water Utilities - Civil Service)

About the role

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The Supervisor-WTP supervises, leads, and monitors all treatment plant operations for the Dallas Water Utilities. Supervises staff and oversees treatment plant working conditions and activities.

Responsibilities

• Serve as the licensed operator-in-charge in accordance with state regulatory requirements providing leadership, expertise, and direction for the treatment plant operations; supervising licensed operators responsible for performing general operations activities and handling customer issues or complaints across the City; prioritizes tasks, schedules, and assigns maintenance requests, and ensures that staff are completing work on schedule, and have clear performance expectations.
• Hires, trains, and delivers performance evaluation and enforces discipline; verifies and approves time, manages equipment, tools, chemicals, and technology, and performs other supervisory tasks for department personnel.
• Participates in the development and implementation of long-range plans, programs, and schedules; participates in the development and implementation of budget and resource allocation; determines goals and objectives needing emphasis; coordinates and facilitates the accurate management and oversight of all treatment operations to ensure consistent and safe services.
• Identifies, troubleshoots, and addresses issues or concerns with treatment, production, and delivery methods, equipment, and facilities; checks and evaluates maintenance and treatment standards and assists in troubleshooting issues or equipment failures; performs audits and gives technical and mechanical direction.
• Plans, controls, supervises, and coordinates activities and evaluates work completion; participates in and conducts various staff meetings to ensure equipment availability, reliability, and capacity in support of treatment activities.
• Oversee process control duties such as monitoring and troubleshooting plant performance to ensure services comply with local, state, and federal regulations; supervises the use and application of chemicals and oversees laboratory analysis on plant samples; files necessary paperwork and works to optimize services and maintenance activities.
• Hears and resolves serious complaints or simple grievances from employees; refers serious grievances to higher level managers; effects disciplinary actions or recommends serious disciplinary actions to managers.
• Finds and implements methods to improve production or effectiveness.
• Develops, creates, and implements practices, procedures, and standards to