Supervisor - (Dallas Water Utilities - Wastewater Collection) (Civil Service)

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Job Summary

Responsible for the overall supervision, planning, direction and execution of work for non-exempt and/or exempt employees in a medium or large sized operational unit. The functional activities are complex and have a moderate impact on overall operations. This level supervises employees in complex clerical/administrative/trade, or complex technical functions that provide services to persons inside or outside the organization. Work performed is non‑routine and complex semi‑skilled, skilled, or technical in nature.

Essential Functions

• Provides leadership, expertise, and direction in the water distribution activities for a range of water facilities and systems within the Dallas Water Utility; supervises dam maintenance, pump stations, and other facilities providing water to citizens and customers across the City; prioritizes tasks, schedules and assigns maintenance requests, and ensures that staff are completing work on schedule, and have clear performance expectations.
• Hires, trains, and delivers performance evaluation and enforces discipline; verifies and approves time, manages equipment, tools, and technology and performs other supervisory tasks for department personnel.
• Participates in the development and implementation of long‑range plans, programs, and schedules; participates in the development and implementation of budget and resource allocation; determines goals and objectives needing emphasis; coordinates and facilitates the accurate management and oversight of all water distribution operations to ensure consistent and uninterrupted services to customers and citizens.
• Identifies, troubleshoots, and addresses issues or concerns with water distribution methods and facilities; checks and evaluates preventative maintenance standards, periodic verification and calibration, and assists in correcting breakdowns or other equipment failures; performs audits and gives technical and mechanical direction.
• Plans, controls, supervises, and coordinates maintenance activities and evaluates components; participates in and conducts various staff meetings to ensure equipment availability, reliability, and capacity in support of water meters and related work.
• Monitors and oversees plant and facility performance to ensure that water distribution services comply with local, state, and federal regulations; supervises the use and application of chemicals and tracks inventory; files necessary paperwork and works to optimize services and maintenance activities.
• Hears and resolves serious complaints or simple grievances from employees; refers serious grievances to higher level managers; effects disciplinary actions or recommends serious disciplinary actions to managers.
• Finds and implements methods to improve production or effectiveness.
• Performs any and all other work as needed or assigned.

Knowledge and Skills

• Knowledge of Water and Wastewater systems and general equipment and meters.
• Knowledge, use, and care of hand and power tools.
• Knowledge of water and wastewater mains and facilities.
• Ability to prioritize work, provide training, and facilitate efficient service delivery.
• Ability to follow and give oral and written instructions and read charts and maintain written records.
• Ability to participate in budget development, procurement activities, and inventory management.
• Ability to perform math calculations.
• Ability to perform a variety of manual labor for extended periods.
• Ability to lift and work with heavy equipment.
• Ability to maintain record keeping or work log system.
• Communicating effectively verbally and in writing.
• Establishing and maintaining effective working relationships.

Minimum Qualifications

• High school diploma or GED.
• Six (6) years of experience in any of the following Water/Wastewater/Stormwater areas: construction, engineering, operations, maintenance.
• Two (2) years of experience with lead/supervisor responsibilities (may be included in the above experience).

Licenses

• Valid driver’s license with good driving record.
• Some positions may require a valid Texas Class A or B Commercial Driver’s License (CDL) at time of application, or within probationary period.
• Some positions may require specific licensure from the Texas Commission on Environmental Quality (TCEQ) at time of application or within probationary period.

Other Requirements

• May require varying shifts including nights, weekends and/or holidays.
• May be subject to twenty‑four/seven (24/7) call‑out.

Benefits

The City of Dallas offers competitive benefits, growth opportunities, and a vibrant work culture, supporting employees to thrive while serving the community.

Pay

Salary range: $29.12 – $35.35 per hour. The amount offered will depend upon qualifications.