Supervisor, Warehouse Ops - Schiller Park

Key Job Responsibilities

• Fleet Management
  • Assist in monitoring daily routing to prioritize on-time delivery/pickup
  • Perform frequent reviews on delivery/pickup services and monitor on-time performance
  • Maintain regular vehicle maintenance, condition, and operation for assigned location
• Warehouse & Asset Management
  • Coordinate and lead warehouse team to ensure daily tasks are completed on time and in accordance to the dock loading/unloading schedule
  • Monitor inventory levels to maximize availability and utilization for high demand products
  • Ensure high-accuracy physical inventory results and quality control and repair standards
  • Keep the warehouse neat and organized and help establish projects to keep staff occupied
• Customer Service
  • Work closely with internal customers to evaluate service levels and ensure all expectations are met
  • Maintain the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments
  • Maintain a working knowledge of equipment
• People Management
  • Increase operational effectiveness by supervising direct reports and communicating Encore Core values, strategies, and objectives
  • Monitor and improve the team’s efficiency and productivity using standards and KPI’s
  • Work with direct reports to improve overall service while driving efficiencies through process improvement and best practices including, but not limited to, order processing, QC & repair, warehouse processes, and overall logistics
  • Establish clear expectations regarding responsibilities, behaviors, and daily activities
  • Provide training and development opportunities for team members and ensure a safe work environment consistent with company values
  • Provide continuous feedback to direct reports and conduct annual reviews
  • Partner with HR business partners to manage human resources activity including selection, performance management, salary administration, training and development and strategic human resources planning

Job Qualifications

• Associate’s degree or equivalent warehouse or distribution management experience, preferred.
• 3+ years of experience in warehouse or supply chain management.
• Strong problem solving skills.
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills with the ability to meet or exceed multiple concurrent deadlines.
• Leadership skills

Competencies

• Communicates Effectively
• Decision Quality
• Collaborates
• Instills Trust
• See the big picture
• Drive Results
• Do the right thing
• Value People