Supervisor, Warehouse Operations

Primary Responsibilities

• Efficiently manage warehouse operations of processing inbound receipts, picking and staging materials, preparing inventory for shipments, and delivering to all internal business groups and external contractors.
• Optimize Supply Chain logistics so CPE and material inventory is appropriately allocated across all end users, which includes Technician Fulfillment Centers, Retail locations, and 3rd party contractors.
• Maintain all housekeeping standards, enhance warehouse safety protocols, and ensure required training is completed for direct reports.
• Interview and make hiring decisions for all AFC level roles.
• Lead the warehouse personnel by assigning job rotations, setting group and employee goals, providing formal and informal feedback, and coaching direct reports towards high performance.
• Foster a collaborative team environment and build people capability through effective employee relations, training, and communication for front-line hourly personnel.
• Implement cost effective strategies and improve workflow efficiency by analyzing warehouse procedures.
• Develop and implement SOPs. Provide ongoing recommendations for updates and ensure warehouse team is adhering to the procedures.
• Streamline inventory processes and utilize technology for inventory transactions and tracking to ensure accurate inventory measurement.
• Communicate and collaborate cross-functionally with other Supply Chain groups and boundary partners.
• Deliver effective change leadership while driving business changes and minimizing people impact.
• Address fulfillment issues elevated by Supply Chain personnel or other boundary partners for resolution.

Qualifications

• Minimum High School diploma/GED with 5 years of experience required in a related field (Supply Chain, Operations, etc.), or BA/BS degree with 3 years of related experience.
• MS degree and 1 year of related experience.
• Valid driver's license to operate company vehicles.
• Experience with MS Office (Excel, PowerPoint, Word).
• Self-starter with ability to manage projects and relationships independently.
• Demonstrated operational, technology, and business analysis expertise.
• Demonstrated record of influencing and decision making at multiple levels in an organization.
• Exceptional people skills with the ability to motivate, network, collaborate and accomplish goals through others in a diverse employee population.
• Excellent writing and oral communication skills, with specific expertise in management reporting and executive writing skills.
• Strong leadership skills with the ability to get results through mentoring others, effective coaching, leading a team-based approach to decision-making.
• Some travel is required.
• Preferred: Some people leadership experience, Advanced experience with MS Office (Excel, PowerPoint, Word) and QuickBase, Exposure to or trained in Lean Six Sigma, Communications industry background (highly desirable).