Supervisor – Warehouse (night shift)

About the role

The Warehouse Supervisor is responsible for overseeing all warehouse operations, including the direct supervision of warehouse employees. Key responsibilities include fostering a safety and quality-driven work environment, participating in continuous improvement initiatives, and managing employee performance.

Responsibilities

• Foster a safety and quality-driven work environment for all employees.
• Support a "Stop Work" philosophy for all safety and quality concerns.
• Participate in the development and deployment of strategies associated with continuous improvement, corrective and preventative actions, 6 sigma, and lean methodologies.
• Foster a patient-driven mindset within the department.
• Foster an inclusive culture in a manner that embraces the ideas and contributions of each employee.
• Maintain a high level of integrity and sensitivity in the communication of discrete employee and/or company information.
• Ensure that each employee meets the requirements to perform assigned tasks.
• Ensure all training requirements associated with each task are complete prior to assigning/performing tasks.
• Supervise warehouse personnel by providing adequate direction and coaching in order to effectively execute department activities.
• Exhibit a commitment to Time Management and Right First-Time mindsets.
• Verify and approve work timecards in accordance with Lilly procedures.
• Monitor employees' time to ensure adherence to established attendance policies.
• Manage vacation requests for area employees and evaluate vacation impacts when approved.
• Perform functional backup planning for all vacation activity.
• Approve and monitor team respective time Escalate to Supply Chain/Warehouse leadership when personnel/operation-related situations requiring action and/or resolution.
• Effectively manage the performance of direct reports and provide appropriate coaching/development opportunities when required.
• Support Supply Chain/Warehouse leadership in the effective management of disciplinary actions.
• Follow up on the action plan of staff with low or unsatisfactory performance execution.
• Discuss verbal notifications with impacted direct reports when required.
• Participate with Supply Chain/Warehouse leadership in the determination of merit increases.
• Provide feedback to Supply Chain/Warehouse leadership and participate in discussions regarding performance evaluations.
• Recognize teamwork and ensure feedback to warehouse staff as needed.
• Support Supply Chain/Warehouse leadership in the process of staff recruitment including review of resumes, conducting interviews, etc.
• Edit, approve, and review job descriptions for each functional role.
• Participate in Human Resource management activities as required.

Requirements

• Bachelor's degree with 2 years of SC/Warehouse experience, or HSD/Associate degree with 5 years of supply chain/warehouse experience.
• Experience in supervising/managing hourly associates.
• Experience in pharma/regulated industry warehousing.
• Experience utilizing ERP systems in the receipt, shipment, and internal controls of semi-finished and finished goods within a GMP environment (SAP, EWM required).

Qualifications

• Basic Qualifications: Bachelors degree with 2 years of SC/Warehouse experience, or HSD/Associate degree with 5 years of supply chain/warehouse experience.
• Additional Skills/Preferences: Industrial level work that requires physical effort, operation of material handling equipment (MHE) and functional tools (bolt cutters, band cutters, strapping tools). Communication skills and the ability to exhibit hand-eye coordination in the execution of manual skills. Body movements such as: bending, climbing, reaching, going up and down stairs. It also requires visual acuity, near and medium level vision. Ability to work in temperature-controlled environment on a needed basis. Mental Dexterity: Ability to be alert, coordinate, detect, diagnose, evaluate, influence, instruct, interpret, read, plan, organize and articulate as required. Capacity to establish positive interpersonal relationships and interact with people, work on several issues at the same time within a challenging environment, work within short time constraints, exercise good judgment in sensitive situations, make decisions, and work with minimal direct supervision. Fluency in the comprehension (verbal and written) and speech of the English language, minimum of 2 years.

Skills

• Communication skills and the ability to exhibit hand-eye coordination in the execution of manual skills.
• Ability to work in temperature-controlled environment on a needed basis.
• Capacity to establish positive interpersonal relationships and interact with people, work on several issues at the same time within a challenging environment, work within short time constraints, exercise good judgment in sensitive situations, make decisions, and work with minimal direct supervision.
• Fluency in the comprehension (verbal and written) and speech of the English language, minimum of 2 years.