Supervisor, Technical Operations

About the role

Mediacom Communications seeks a Supervisor, Technical Operations to provide technical direction for CATV operations, hire, train, evaluate, supervise and oversee work schedules of technical staff, as well as contracted installers.

Responsibilities

• Responsible for hiring, training, evaluating and supervising technical staff.
• Troubleshoot and insure repair of cable system, make necessary system adjustments and respond to customer inquiries.
• Ensure compliance in all systems of CLI, FCC, and OSHA performance standards.
• Oversee new construction for adherence to technical specifications.
• All other duties as assigned or required.

Requirements

• High school diploma or GED required.
• 5+ years of experience as an advanced technician with familiarity with all CATV technical jobs.
• Advanced electronics training, including RF test equipment and transmission line theories and analytical techniques for problem solving.
• Demonstrated aptitude with mechanical and electrical disciplines.
• Valid drivers license required; satisfactory driving record without major violations.
• May need to climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed.
• Lift and carry loads up to 50-100 lbs. (including line ladder); Work within limited confines, such as crawl spaces.
• Able to work flexible work hours, including evenings, weekends and holidays as required.
• Willing to be on call for 24 hours / 7 days a week.
• Must possess good written and oral communication skills.
• Working knowledge of computer applications such as Microsoft Word and Excel.

Physical Requirements

• Frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.

Company Benefits

• Company provided vehicle and gas card!
• Company provided tools, tablet, and phone!
• Health, vision, and dental insurance!
• Paid vacation, holidays and flex paid time off!
• 401K with generous company match!
• Employee discounts on Mediacom services, where available.
• In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
• Education Enrichment up to $5,000 per year for qualified employees!
• Company provided uniforms and boots!
• Employee Wellness Program!