Supervisor, Security

Essential Functions

• Affords assistance to the shift manager with the overall security of the casino and coordination of security efforts to safeguard company assets, employees, and patrons of Casino in accordance with the Internal Control Submissions and the rules of the Indiana Gaming Commission during assigned shift.
• Responsible for assigned security posts.
• Guards transfer of money, chips, and jackpots.
• Performs hopper fills, table fills, and table credits.
• Trains, evaluates, and recommends disciplinary action for officers.
• Patrols premises to discourage inappropriate behavior and takes action when necessary.
• Writes investigative and incident reports.
• Addresses any individual not wearing a Commission Badge found in non-public areas or any person found in areas 'not authorized to be in.

Non-Essential Job Functions

• Attends seminars when needed.

Education And / Or Experience Requirements

• A high school diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience.
• Two years’ progressive experience in security operations and supervisory experience preferred.

Additional Requirements

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Prior experience in the Gaming industry strongly preferred.
• Must be at least twenty-one (21) years of age.
• Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training.
• Must be able to work holidays and weekends, as well as flexible shifts.

Knowledge

• Knowledge of computer applications to compose clear, concise, and accurate reports.
• Basic knowledge of county and state ordinances.
• Electronic, video, and alarm functions.
• CPR training.
• Investigative procedures.
• Extreme confidentiality.

Ability

• Available to work different types of events with varying time schedules, on varying days as needed.
• Read and comprehend all necessary documentation, training materials and policy information.
• Assist sick or injured guests and or team members.
• Communicate courteously, effectively, and professionally with guests and all levels of team members.
• Use tools and equipment such as, radios, computers, and other tools specific to the position.
• Stand for extended periods of time.
• Communicate clearly, in English, with guests in a professional manner.
• Work within Hard Rock Casino Northern Indiana established policies/guidelines.