Supervisor Revenue Cycle

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time, Day shift

Responsibilities

• Oversee the design, build, implementation, support, and testing of multiple in-house and third-party applications.
• Ensure the delivery of information technology services by providing direct application team oversight and management.
• Coordinate with physicians and end users to analyze and document workflows, perform gap analyses, identify necessary process changes, and develop future workflows during the implementation of new solutions or functionality.
• Provide guidance and act as a resource for other analysts, project managers, and consultants, setting and measuring performance objectives and providing regular feedback and coaching.
• Understand facility department processes, assess workflows, identify gaps, and define changes for new solutions.
• Design, build, and configure modules and supporting applications, maintaining system documentation and process steps.
• Create test scripts for end-to-end workflow testing, perform unit, system, and integration testing, and document outcomes.
• Stay updated on industry trends and system updates to ensure current knowledge.
• Ensure software modifications and upgrades meet system specifications and organizational standards.
• Follow standards for software configuration control, quality assurance, and version releases, documenting system upgrades and new system releases.
• Lead cross-functional projects using project management skills, tools, and methodologies.
• Communicate project status, issues, end-user concerns, budget, and milestones effectively.
• Participate in and lead meetings, reporting status updates, accomplishments, tasks, and barriers to management.
• Demonstrate advanced knowledge of Epic, third-party solutions, and Microsoft products.
• Develop collaborative relationships with stakeholders to capture requirements and ensure alignment.
• Troubleshoot issues, initiate escalation procedures, and recommend resolutions.
• Other duties as assigned.

Requirements

• Microsoft Office suite experience; proficient in PowerPoint and Visio presentations
• Experience leading teams and providing feedback
• Experience communicating complex technical concepts to a non-technical audience
• Demonstrated creative problem-solving approach and strong analytical skills
• Strong written and verbal communication skills
• Ability to work with minimal guidance
• Rapid learner
• Advanced ability to manage multiple tasks and projects within deadline constraints
• Advanced knowledge of HL7 concepts and operating within an integrated healthcare applications environment
• Ability to work with no supervision
• 5+ years of clinical, revenue cycle, business, or technical background (preferred)
• EMR application/implementation experience (preferred)
• Knowledge of clinical/revenue cycle/business/technical workflow (preferred)

Qualifications

• Associate college degree (A.S, B.A., B.S. or commensurate experience) in a field of study such as business, IS, or a healthcare-related field
• 5+ years of experience documenting workflow design and identifying areas for improvement
• Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations
• EPIC Credential (EPIC CRED)

Pay

$83,699.48 - $155,693.55 per year

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.