Supervisor, Quality Control

Overview

POSITION SUMMARY: The Chemistry Supervisor is responsible for monitoring and guiding day-to-day testing activities in the Quality Control laboratory. The Supervisor works with and trains Analysts and Technicians to conduct testing on raw materials and final products, reviews test results for accuracy, and assures the tests adhere to internal SOPs and guidelines. The Supervisor communicates to other departments outside of the QC lab to report test results for release, screening, and stability. This position maintains the bench work in compliance with cGMP & ISO 17025 requirements including Herbalife protocols, policies, and procedures.

DETAILED RESPONSIBILITIES/DUTIES

• Manage laboratory compliance and adherence to SOPs and test methods.
• Provide reports to management pertaining to laboratory activities.
• Handle OOS investigations.
• Provide training on cGMP compliance in laboratory operations.
• Support other Supervisors in interacting with regulatory authorities on laboratory compliance.
• Participate in auditing and regulatory inspections.
• Evaluate Analysts on laboratory practices.
• Provide troubleshooting guidance and potential solutions for laboratory problems.
• Ensure scheduled tasks are completed by Analysts.
• Responsible for producing high-quality laboratory data.
• Responsible for and empowered to stop an analysis that may produce poor quality results as required by ISO 17025.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Supervises internal employees including: Chemists, Technicians.

REQUIRED QUALIFICATIONS

• Skills: Ability to work with all levels in organization and to persuade/negotiate with cross-functional team; Excellent communication skills, writing and computer skills are essential; Knowledge in relevant fields of analytical techniques; Demonstrated analytical and organizational skills; Attention to detail; Demonstrated/documented ability to work in a team; Ability to multi-task and prioritize; Ability to fix instruments/troubleshoot; Ability to effectively present information in one-on-one or in group situations; Experience: 5 years’ experience performing analytical chemistry testing in a laboratory environment; Prior experience leading projects or other initiatives; Laboratory Compliance experience.

PREFERRED QUALIFICATIONS

• Laboratory Supervisory Experience.
• Communication and presentation skills.
• Motivational skills.
• Pharmaceutical or Nutraceutical GMP experience.
• Materials testing experience.
• Laboratory testing experience.
• Microsoft Office Proficiency.
• Troubleshooting experience.