Supervisor
Paul Smith · Heathrow, FL · 3 mo ago
Customer ServiceFull-time
What you’ll be doing
- Deliver the Paul Smith sales ceremony: greet, discover, propose, close, and follow up.
- Build authentic relationships through curiosity and attentive listening.
- Bring collections and collaborations to life through engaging storytelling.
- Create memorable, above-and-beyond experiences that drive loyalty and repeat business.
- Maintain impeccable visual merchandising standards and housekeeping.
- Use in-store technology confidently to enhance the client journey.
Who you are
- Passionate about delivering exceptional customer service.
- Previous experience working within a retail environment.
- Confident working towards sales targets and interpreting financial data.
- Enthusiastic about learning product knowledge and sharing it with both customers and colleagues.
- Takes pride in maintaining high visual merchandising and housekeeping standards.
- Able to monitor and manage stock levels effectively.
Why you’ll love working with us
- Comprehensive benefits package including a Managers Bonus Scheme, partially subsidised parking, a 60% staff discount, and seasonal clothing allowance.
- 33 days’ annual leave with the option to buy or sell holiday days.
- Wellbeing support and other perks to keep you motivated and inspired.