Supervisor

About the role

The Supervisor of Medical Device Repair oversees repair operations in their assigned department/category, ensuring operational goals of the department Quality Delivery and Cost (QDC) are met. They are responsible for personnel coaching and development, fostering a spirit of empowered work teams, and identifying and implementing continuous improvement measures.

Responsibilities

• Directs team members (technicians) in repair order output, timeliness and quality.
• Effectively utilizes team and oversees and directs daily operation of assigned repair lab category(s).
• Sets and monitors operational and quality performance standards for team(s).
• Ensures operation and quality performance is maintained through monitoring Safety, Quality, Deliverables, Cost, and Employee affairs (SQDCE), and performance reporting.
• Provides technical support or employs required resources to resolve production difficulties and/or restrictions.
• Identifies and resolves technical and process shortcomings in efforts to improve operational performance, quality, and costs.
• Aids in the identification of new product capabilities through the monitoring of no-repair situations, outsourcing lab volumes, market trends and new technologies.
• Works closely with engineering teams and directors to drive product capability development and operational process standards.
• Assesses team skills and directs team training efforts to ensure technicians are adequately trained and progressing.
• Interviews potential new hires, administers reviews, communicates corrective actions, and handles termination process.

Requirements

• High School Diploma or GED, Associate's Degree with 4 years of manufacturing experience (relevent experience) or 3 years (revelent experience / ideal: surgical device/instrument repair) and 2 years of supervisory or team leader experience or In lieu of degree, 8 years (relevent work experience / ideal: surgical devices/instrument repairs) and 2 years of supervisory or team leader experience.
• Experience working in a production environment, Manufacturing and line improvement experience.
• Leadership Skills – The ability to make things happen by encouraging and channeling the contributions of others, taking a stand on and addressing important issues, and acting as a catalyst for change and continuous improvement.
• Fostering Teamwork – The synergy that comes from putting employees together to form teams to solve problems, make decisions, and take action for greater department success.
• Coach & Develop Others – The ability to lead, coach and develop the department’s human capital by establishing an environment conducive to feedback, giving positive and constructive feedback, addressing performance problems and grooming employees for advancement.
• Communication Skills – Builds trust and solid working relationships with employees and others in the organization. Shares information with others and goes beyond communicating only what is necessary.
• Computer Skills- Must be proficient with all Microsoft Office applications, previous experience using Oracle preferred.
• Business Acumen – ability to understand company financials, department cost structures, budgets, and operating costs.

Qualifications

• High School Diploma or GED
• Associate's Degree with 4 years of manufacturing experience (relevent experience)
• In lieu of degree, 8 years (relevent work experience / ideal: surgical devices/instrument repairs)
• 2 years of supervisory or team leader experience
• Experience working in a production environment
• Manufacturing and line improvement experience

Skills

• Leadership Skills
• Fostering Teamwork
• Coach & Develop Others
• Communication Skills
• Computer Skills
• Business Acumen

Benefits

What STERIS Offers: Cell Phone Stipend, Excellent Healthcare, Dental, and Vision Benefits, Healthcare and Dependent Flexible Spending Accounts, Long/Short Term Disability Coverage, 401(k) with a Company Match, Parental Leave, Tuition Reimbursement Program, Additional Add-On Benefits/Discounts, Pay range for this opportunity is $60,000.00 - $77,000.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

Pay and Schedule

Pay range for this opportunity is $60,000.00 - $77,000.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.