Supervisor - Quality

About the role

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave. We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors. Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Responsibilities

Per essential duties and responsibilities described below, the Quality Supervisor shall oversee and lead laboratory functions, and support food safety and quality systems in a way that most effectively promotes the manufacture of foods under sanitary conditions, and within regulatory requirements and product specifications.

• Schedule, supervise, coach, and mentor lab technicians.
• Develop and deploy lab standard operating procedures and provide training to lab staff as needed.
• Assist with quality related new hire training, and assist with deployment of organizational food safety and quality training as needed (GMP’s, HACCP, Allergens, Food Security, Pest Control, SQF, etc).
• Maintain calibration of lab related equipment such that regulatory and company requirements are met.
• Maintain a complete and organized archive of lab related documentation, and ensure corrective actions are documented as needed.
• With input from the Quality Manager, schedule and supervise the activities of the Quality Specialist.
• Review COA’s for select incoming materials, and issue COA’s for outgoing shipments as needed.
• Execute the environmental monitoring per program requirements.
• Populate and issue product hold records as needed.
• Review lab finished product testing data to ensure products meet specification, and carry out product positive release activities.
• Interact with manufacturing supervisors in such a way as to foster collaboration conducive to furthering product quality and safety objectives.
• Provide assistance with plant audits (internal/external) as needed.
• Assist with product complaints as needed.
• Maintain an inventory of, and purchase lab supplies.
• Assist in the development of the plant annual lab budget.
• Serve as backup to the Quality Manager in their absence.
• Administer the Collective Bargaining Agreement within HR guidelines.
• Coach and council employees when appropriate in accordance with Saputo’s policies and work rules.
• Perform other duties as required.

Education & Experience

• Bachelor’s Degree in Microbiology, Food Science or a related field, or equivalent experience required.
• 1-2 years of food industry experience in a Quality Supervisor role, preferred.
• Dairy industry experience, preferred.
• SQF Practitioner certification, preferred.
• HACCP certification, preferred.

Knowledge, Skills & Abilities

• Values that align with the Saputo culture: Respect, Teamwork, Openness, Ownership, Commitment, Integrity, Passion.
• Working knowledge of