Supervisor, Pt Registration

About the role

This leader has accountability and oversight, and supervises the daily activities of the department, shift or area. In this role, the leader sets the tone and models positive leadership behavior, while ensuring individual and team work tasks, projects, and responsibilities are completed successfully in support of departmental and organizational goals.

Responsibilities

• Sets the tone and models positive leadership behavior
• Supervises the daily activities of the department, shift or area
• Ensures individual and team work tasks, projects, and responsibilities are completed successfully
• Supports departmental and organizational goals

Requirements

• Associate's Degree in Business Administration or related field or relevant experience in Registration, Billing and/or Upfront Collections (can substitute for a year-for year basis for the required degree)
• Minimum of three (3) years of experience in Registration, Billing, and/or Upfront Collections
• Certified Health Access Manager (CHAM) certification from the National Association of Healthcare Access Management (NAHAM) (must be obtained within one year of hire date)

Preferred Qualifications

• Previous supervisory/managerial experience in a healthcare or customer service setting
• Bachelor's Degree in Business Administration or related field
• Thorough knowledge of insurance rules and regulations including Medicare, Medicaid, Managed Care and commercial Insurance
• Strong leadership skills and understanding of group processes, teamwork and site/cost-center based Management
• Demonstrated skills and experience in the usage of database, word processing, and other commonly used computer applications
• Strong communication skills and the ability to handle difficult customers or situations
• The ability to take initiative and exercise independent judgment, decision-making and problem solving expertise
• The ability to multi-task and work under stress in a fast-pace environment
• The ability to be flexible with schedule in a 24/7 environment

Pay

6p-230a or 4p-230a. 40 hours

Schedule

40 hours

Employment Screening Requirements

As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/