Supervisor- Production

Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you’ll bring our most advanced technology and innovative products to our partners. As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision. Walman is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.

About the role

The Production Supervisor is responsible for the day-to-day activities to achieve the established metrics and standards for safety, quality, production, customer service, and people management. This role develops high-performing teams, drives continuous improvement, and builds a best-in-class working environment while leading production teams to achieve daily goals and objectives.

Responsibilities

• Work with a comprehensive understanding of all aspects within the manufacturing area.
• Monitor and evaluate productivity through team and individual metrics.
• Actively participate and engage in continuous improvement processes and coach employees on such initiatives.
• Demonstrate an excellent understanding of our unique selling proposition and effectively communicate those benefits to the team as well as potential and existing accounts.
• Effectively communicate company policies and procedures to the team.
• Manage and coach employees, ensuring timely performance reviews and proper documentation of performance issues.
• Responsible for effective scheduling of vacation hours, considering seasonality workloads.
• Maintain production records as well as machine maintenance records and charting.
• Communicate with offsite vendors in troubleshooting office and lab machine errors and breakdowns using remote interfaces.
• Maintain close association with accounts, internal and external, addressing issues of product information, Rx service, and rendering decisions on matters of company policies and procedures.
• Act as a role model and foster motivation, commitment, and teamwork within the workplace.
• Maintain work area in a neat, clean, and organized condition.
• Understand and follow all company and manufacturer’s policies and procedures, ensuring compliance with attendance and safety rules and regulations.
• Maintain confidentiality of all proprietary and HIPAA-protected information.
• Assist others as necessary to keep work current, meet deadlines, or maintain an even workload.
• Cooperate with coworkers and demonstrate a positive attitude.
• Perform an acceptable quantity and quality of work on time as required.
• Provide proper training, work direction, and technical guidance for less experienced coworkers.
• Attend in-house or sponsored training meetings, including supervisory training classes as offered locally and suggested by management.
• Perform other duties as assigned.

Requirements

• High School diploma, GED, or equivalent work experience.
• 4 years of experience in a manufacturing environment.
• Ability to solve various types of problems that may involve multiple departments within the Company.
• Ability to perform to high levels of competency in all aspects of lab manufacturing.
• Strong computer skills (Microsoft Office – Excel, Word, PowerPoint, Outlook, DVI software).
• Good interpersonal, organizational, and communication skills.
• Excellent leadership skills, with the ability to maintain an even workflow and a motivating work environment.
• Ability to lift up to 50 pounds.
• Manage interactions with internal and external customers.

Preferred Qualifications

• Prior supervisory experience is a plus.

Pay

Pay range: $67,177.00 - $101,778.24. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan.

Benefits

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.