Supervisor- Production

Since 1915, Walman Optical has served thousands of independent eye care professionals, providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while delivering quality eyewear and unmatched service for an exceptional patient experience. As a division of Walman, part of EssilorLuxottica, we bring advanced technology and innovative products to our partners, enriching the lives of our customers, employees, and communities through better vision.

About the role

The Production Supervisor is responsible for the day-to-day activities to achieve established metrics and standards for safety, quality, production, customer service, and people management. This role involves developing high-performing teams, driving continuous improvement, and fostering a best-in-class working environment. The Production Supervisor leads production teams to meet daily goals and objectives.

Responsibilities

• Demonstrate working knowledge of all aspects within the manufacturing area.
• Monitor and evaluate productivity through team and individual metrics.
• Actively participate in and coach employees on continuous improvement initiatives.
• Communicate the company’s unique selling proposition effectively to the team and accounts.
• Enforce company policies and procedures.
• Manage and coach employees, including performance reviews and documentation of performance issues.
• Schedule vacation hours considering seasonality and workloads.
• Maintain production and machine maintenance records.
• Troubleshoot machine errors and breakdowns with offsite vendors using remote interfaces.
• Address product information, Rx service issues, and company policy matters with internal and external accounts.
• Act as a role model, fostering motivation, commitment, and teamwork.
• Maintain a neat, clean, and organized work area.
• Follow all company and manufacturer’s policies, including attendance and safety regulations.
• Maintain confidentiality of proprietary and HIPAA-protected information.
• Assist coworkers to maintain workflow, meet deadlines, and balance workloads.
• Provide training, work direction, and technical guidance to less experienced coworkers.
• Attend in-house or sponsored training meetings, including supervisory training.
• Perform other duties as assigned.

Requirements

• High School diploma, GED, or equivalent work experience.
• 4 years of experience in a manufacturing environment.
• Ability to solve problems involving multiple departments.
• High competency in all aspects of lab manufacturing.
• Strong computer skills (Microsoft Office – Excel, Word, PowerPoint, Outlook, DVI software).
• Good interpersonal, organizational, and communication skills.
• Excellent leadership skills with the ability to maintain workflow and motivate teams.
• Ability to lift up to 50 pounds.
• Manage interactions with internal and external customers.

Preferred Qualifications

• Prior supervisory experience is a plus.

Pay

$67,177.00 - $101,778.24 annually. Employee pay is determined by factors including geography, experience, qualifications, skills, and local minimum wage requirements. A competitive bonus and/or commission plan may complement the total rewards package.

Benefits

• Health care coverage.
• Retirement savings plans.
• Paid time off and vacation.
• Various employee discounts.