Supervisor-Physician Practice, Gastroenterology, FT, Days

Job Summary

Provides appropriate supervision ensuring efficient admission and accurate, complete registration of outpatients, including obtaining prescribed insurance/financial information. Maintains sound admission, registration, scheduling and medical records procedures for the Outpatient Practices. Assists in development and implementation of departmental goals.

Essential Functions

• Selects, trains/orients, assigns and supervises department staff (either directly or through subordinates).
• Develops standards of performance, evaluates performance, and initiates or makes recommendations for personnel actions.
• Provides leadership, management and direction to Patient Registration/Scheduling/Medical Records personnel.
• Develops and manages human resources in accordance with professional standards and the philosophy, policies, and procedures; addresses staff educational needs.
• Ensures that all appropriate/necessary patient information is obtained for registration and billing purposes and that insurance is verified within the guidelines and time frames specified by hospital policy and procedure.
• Remains abreast of current billing and reimbursement requirements and of new technology which may affect these processes and adapts quickly to such changes.
• Develops and maintains work schedule within budgeted parameters; establishes priorities, assigns and monitors work, and audits workflow.
• Directs total operations of the Department; maintains all medical records in accordance with established standards of accrediting organizations and state and federal laws.
• Records and retains statistics for Administration, Medical Staff and groups of Medical Staff members.
• Directs and manages activities of medical transcription service for the practice ensuring prompt turnaround and quality reports.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

This supervisory role may include direct supervision of team members with hire/termination authority, disciplinary authority, and performance management responsibilities. May have budget input or responsibilities. The position is not considered a member of management staff.

Minimum Requirements

• Education: High School Diploma or equivalent.
• Experience: Five (5) years of clerical experience in a healthcare setting; two (2) years at a lead/coordinator level in billing, admissions, scheduling, and/or medical records preferred.
• Required Certifications, Registrations, Licenses: None.

Knowledge, Skills, and Abilities

• Knowledgeable of various computerized systems relating to information needed for patient care, administration, and other legitimate parties.

Work Shift and Location

• Shift: Day (United States of America).
• Location: 3 Medical Park Rd, Richland – Facility Gastroenterology, Department Gastroenterology, Practice Operations.