Supervisor, Personal Property- Assessor's Office

Application deadline: 12:00 AM MST on September 30, 2026. An assessment will be administered.

About the role

Responsible for the supervision of assigned front counter/personal property appraisal department activities and functions under the general supervision of the County Assessor or designee.

Responsibilities

• Supervise Front Counter/Personal Property Department, managing the full employee lifecycle including recruitment, work assignment, training, coaching, performance evaluation, employee development, and disciplinary actions.
• Ensure appropriate staffing levels during peak seasons and times of day; initiate overtime within budgetary constraints.
• Train staff in customer service soft skills, de‑escalation tactics, personal property valuation procedures, and the Computer‑Assisted Mass Appraisal (CAMA) system.
• Provide staff with relevant resources and tools (electronic and print); audit staff work product for accuracy, consistency, and completeness and give regular feedback.
• Develop short‑ and long‑term objectives and goals consistent with office‑wide objectives; plan, organize, and implement a program for tracking, verifying, and auditing manufactured home changes in collaboration with the Appraisal Department.
• Oversee exemption requests, mailing address changes, and general account maintenance; provide input for the Assessors Office budget and participate in state‑mandated evaluations.
• Assist with developing and implementing office‑wide policies and procedures; plan, organize, and facilitate public outreach events on behalf of the Assessors Office.
• Orient and train new staff on statutory responsibilities, policies, procedures, and operational processes; create comprehensive standard operating procedures (SOPs) and provide ongoing training.
• Perform front‑counter duties: provide in‑person, telephone, and electronic customer service; process business personal property or livestock reports, create or update mobile home records, apply exemption requests, update mailing addresses, conduct manual or electronic research, audit accounts, and produce statistical productivity analyses.

Qualifications

• Education: High school diploma or equivalent (no substitution for required education).
• Experience: Minimum five (5) years in property support, appraisal support, customer service operations, or a related field; supervisory experience preferred.
• Licenses/Certifications: Valid driver’s license with an acceptable driving record; must pass pre‑employment background check and driving record check.
• Additional duties: Other duties as assigned.

Skills

• Customer service best practices and Business English (spelling, grammar, punctuation, composition).
• Create and format business documents such as letters, memos, reports, statistical analyses, flyers, etc.
• Records management methods and practices.
• Proficiency with standard modern office equipment, computer software, and peripherals.
• Paper and computerized research using internal and external sources.
• Advanced use of Microsoft Office Suite, especially Word and Excel.
• Organizational and time‑management techniques for scheduling, planning, and executing tasks and projects.
• Ability to foster employee engagement and manage performance.
• Self‑initiative, independent work, and follow‑through to completion.
• Subject‑matter expertise in personal property mass appraising; knowledge of general mass appraisal principles.
• Proficiency with the CAMA records system, including auditing accounts and creating productivity reports.
• Adaptability and flexibility to shift priorities to meet office demands.
• Establish and maintain effective working relationships through honesty, integrity, and service.
• Strong reading comprehension and ability to present information effectively to diverse audiences.

Pay

Compensation range: $23.53 – $38.19 per hour.