Supervisor Patient Access Full Time

Mission

Maintains & demonstrates knowledge to successfully supervise each functional area of the hospital including, but not limited to all outpatient registration points, emergency room registration, admissions, bed assignment & financial counseling.

Responsibilities

• Moderates the patient tracking system, registration reports & financial clearance activities to ensure patients are registered within key performance standards.
• Moderates all financial clearance activity ensuring all accounts are verified at time of service & meet medical necessity requirements.
• Collaborates in investigating & resolving patient complaints from patient/family or staff.
• Supports the registrars in answering patient questions regarding payment requirements/charges.
• Provides operational guidance & support to assigned team, disseminates policy/procedure updates, supports coverage of other departmental divisions as required.

Requirements

• High school diploma or equivalent.
• Two (2) to three (3) years experience working in a Pre-service or Patient Access operations with supervisory or lead responsibilities.
• Obtain National certification in HFMA CRCR, NAHAM CHAA & / or NAHAM CHAM required within one (1) year of hire.

Qualifications (Preferred)

• Associate degree.
• Patient accounting experience.

Pay

$27.09-$40.64