Supervisor Patient Access

Responsibilities

• Demonstrates strong communication skills through effective exchange of information with others including written oral communication, active listening, influencing the behavior of others and building personal rapport.
• Exhibits strong interactive skills through a demonstration of respecting other's feelings, ideas and opinions, fosters an open interchange, displays a genuine understanding and acceptance of others.
• Solves Patient, Management and Physician concerns regarding area of responsibility; Documents concerns and resolutions within specified guidelines.
• Develops others through setting clear expectations, mentoring and coaching, and holding others accountable for results.
• Utilizes work force analysis, identifies required competencies needed for effective management of human resources and is able to identify short and long-term staffing needs; partners with Human Resources to develop long-term human resource plans, anticipating future needs and developing employees able to meet those challenges.
• Counsels and trains employees to ensure quality patient care and satisfaction.
• Conducts oneself in an honest, credible, trustworthy manner consistent with YRMC's values; demonstrates an integration of values, beliefs, attitudes and behaviors through an acceptance of responsibility and accountability for individual's own actions; ensures that the work force has the necessary skills to accomplish the work required to achieve the objectives of the department.
• Fosters an open working environment for easy access to express ideas and concerns; demonstrates and expects open communications; promotes an environment that is open and collaborative while keeping the team focused on a common goal; builds rapport, encourages teamwork, creates an environment where employees may feel empowered.
• Demonstrates a personal accountability for financial results through development of an annual budget and operational plan and management of performance based on plan; engages staff in efforts to contain costs and improve the efficiency and cost-effectiveness of services; understands the basics of health care financial management; establishes budget targets for department, provides oversight for the process, and holds self and other individuals accountable for compliance with annual budget plan; identifies program or service growth opportunities and methodologies to enhance revenues; manages to a volume adjusted budget.
• Uses appropriate technology to facilitate the collection and analysis of performance data; Provides Director with regular updates of key performance indicators and productivity/utilization of staff.
• Collaborates with Information Technology for future enhancements and/or system upgrades while balancing needs of the area.

Requirements

• Essential: HS Diploma/GED
• Three (3) or more years related experience

Qualifications

• Strong communication and interpersonal skills.
• Ability to resolve complex issues and provide solutions.
• Experience in supervising and training employees.
• Knowledge of healthcare regulations and policies.

Skills

• Effective communication and interpersonal skills.
• Problem-solving and decision-making abilities.
• Leadership and supervisory skills.
• Healthcare knowledge and familiarity with relevant regulations.

Benefits

Join us at Yuma Regional Medical Center dba Onvida Health A career at Onvida Health is more than just a job. It’s a place to have a long and rewarding career, making a difference in the lives of those in our shared community. When you join our team, you become an integral part of a thriving community committed to improving the health and well-being of everyone in southwestern Arizona. At Onvida Health, we believe in progress with purpose. Our commitment to innovation is matched by our dedication to kindness and integrity. We take our values seriously because we know they lead to better outcomes for our patients and a better experience for all of us. We’re looking for people who approach each day with a sense of possibility, a drive to make things better, and a commitment to kindness. If that sounds like you, you’re our kind of people.

Pay

The salary range listed is just one component of the total rewards/compensation package offered to candidates. Min = $21.80 Mid = $26.71 Max = $31.61

Schedule

REGULAR FULL TIME | 80.00 Hours Every Two Weeks