Supervisor, Operations Training - In Vivo

About the Role

Provide orientation for new technical personnel. Oversee and conduct training of technical personnel in basic and intermediate level laboratory techniques. Coordinate training for advanced-level technical techniques. Participate in developing process improvements and interdepartmental projects.

Responsibilities

• Ensure that technicians meet minimum proficiency standards and have the opportunity to achieve core competencies for all levels.
• Direct general orientation of new laboratory employees to preclinical GLP techniques and procedures.
• Ensure new employees are trained in the use and interpretation of SOPs and study protocols, animal handling, and correct procedures for hand-recorded and computerized data entry.
• Ensure employees are completely familiar with Personal Protective Equipment (PPE) use and requirements.
• Participate in hiring recommendations for new personnel, assess the progress of new technicians, and write job performance reviews (3-6 months) as needed.
• Ensure new technicians meet minimum proficiency standards prior to assignment to work groups.
• Ensure that all training is documented, and the training database is maintained in a timely fashion and in compliance with SOPs and GLPs.
• Ensure timely dissemination of database updates to schedulers and managers.
• Ensure high standards of care for animals maintained for training purposes, and ensure appropriate documentation for maintenance and use of the animals.
• Assist in developing and implementing new training techniques, cross-train employees, and maintain consistency concerning training documentation and procedures.
• Communicate with Training Coordinator to ensure technicians are scheduled for various required in-house training sessions and ensure attendance.
• Provide direct daily supervision and review work of assigned departmental employees to ensure accuracy and adherence to pertinent policies, practices, and procedures (SOPs, safety procedures, and biosafety protocols).
• Partner with Human Resources and departmental management to assist in handling disciplinary issues and draft appropriate personnel action paperwork.
• Identify training and development needs of direct reports; assist in the development, implementation, and delivery of departmental training programs.
• Ensure direct reports receive departmental orientation and necessary on-the-job training; oversee maintenance of group training manual and training records.
• Provide regular coaching and counseling; assist in preparation and delivery of performance reviews of direct reports.
• Schedule overtime as authorized; review and approve timecards; coordinate vacation/time off schedules.
• Recommend short-range operating objectives, organizational structure of direct reports, and staffing requirements.
• Assist in the development of a departmental plan for backup and succession of key technical personnel.
• Ensure optimum performance of group function; recommend and implement techniques to improve productivity, increase efficiencies, cut costs, and maintain state-of-the-art practices.
• Perform all other related duties as assigned.

Requirements

• Bachelor’s degree (B.A./B.S.) or equivalent in science and/or teaching related discipline recommended.
• 5 years related experience in a GLP laboratory facility with 2 of those years working with non-human primates, performing, and teaching technical duties.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
• LAT required, LATG preferred for Technical Supervisor; AALAS certification preferred for non-technical Supervisor.
• In-depth understanding of regulations and GLPs/SOPs.
• Effective writing skills and verbal communications.
• Ability to multitask, prioritize, and meet deadlines.
• Ability to interact and communicate effectively in a professional and diplomatic manner.
• Must be able to effectively perform public speaking and training principles.
• Knowledge of computer network navigation and common software applications; knowledge of industry-specific (proprietary) software applications preferred.
• Must be authorized to work in the United States without a sponsor visa now or in the future.

Physical Demands

• Must be able to regularly read and understand scientific text and data.
• Must be able to regularly conduct interactive public training programs.
• Specific vision abilities required include regular use of close vision and the ability to adjust focus.
• Must be able to stand and/or sit for up to 8 hours a day.
• Must be able to regularly input and monitor information on a computer terminal.
• Must be able to lift, move, and/or hold up to 50 pounds, including equipment and animals.

Work Environment

• Both general office and laboratory working conditions; noise level is usually low and occasionally moderate.
• Occasionally wears protective clothing (goggles, face shield, surgical mask, respirator, cap, gloves, scrubs, boots).
• Regularly works with live animals (small, medium, and/or large) with risk of exposure to allergens, substances, and/or zoonotic diseases with unknown determined toxicity.
• Regularly works with or near toxic or caustic chemicals.
• Occasionally works with biohazards and sharps.
• Occasionally exposed to fumes or airborne particles, unpleasant odors, and wet, humid, and/or extreme temperature conditions.

Pay

$70,000 per year. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.

About Charles River

Charles River is an early-stage contract research organization (CRO) with a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. We also provide products and services to support clinical laboratory testing needs and manufacturing activities. With over 20,000 employees within 110 facilities in over 20 countries, we help expedite preclinical drug development with exceptional safety assessment services, state-of-the-art facilities, and expert regulatory guidance. Each year, approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities. Our mission is to improve the quality of people’s lives, and we have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.