Supervisor - Operations (Shipping)

Responsibilities

• Cook up and distribute employee work assignments to meet inbound and outbound service requirements.
• Drive the achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, track work completion, assess error rates, and take corrective actions.
• Ensure adherence to procedures and enforce compliance with safety regulations.
• Maintain accurate records of time, attendance, and performance management.
• Promote a positive work environment and maintain employee morale.
• Propose performance management actions and develop training certification programs.
• Develop and implement performance standards for warehouse functions, including pick, pack, and ship.
• Manage returned merchandise and establish performance standards for equipment, assembly, and housekeeping.
• Anticipate and address customer needs.

Qualifications

• A high school degree or equivalent is required.
• Forklift certification is preferred.
• At least 3 years of warehouse and distribution operations experience is required.
• At least 1 year of experience leading warehouse associates is preferred.
• Strong knowledge of inventory control processes is essential.
• Strong communication and interpersonal skills are necessary.
• Basic computer skills are required.
• An attention to detail is important.
• The ability to learn and use business planning systems is beneficial.
• Ability to resolve problems under stress is crucial.
• Comfortable working in a team environment is expected.
• The ability to operate hand and power tools and equipment is necessary.

About the Role

Supervise one or more departments within a warehouse operation including receiving, picking, packing, shipping, wire cutting, light assembly, and housekeeping. Report directly to a Manager or Senior Manager Operations. Focus on meeting customer requirements and contributing to the development of processes and procedures.

Schedule

Monday - Friday, 12:00pm to close (end time fluctuates due to business needs).

Pay

$70,530 - $91,688 Annually

Benefits

For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

About the Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Equal Opportunity Employer

We are an Equal Opportunity Employer. Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.