Supervisor, Operations I - ABF Freight

Responsibilities

• Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.
• Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise.
• Maintain appropriate load plans and ensure proper load balance for safe vehicle operation.
• Assign job tasks to all workers according to unloading and loading schedules.
• Provide training, analyses, performance feedback, and disciplinary recommendations, as needed.
• Provide positive and constructive feedback to employees.
• Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met.
• Provide a clean, safe working environment for all personnel and visiting customers.
• Foster safe handling, loading, unloading, and storage of hazardous materials.
• Provide support to personnel engaged in loading and unloading activities.
• Work in a team setting to accomplish department goals.
• Support our values-driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.
• Support other duties and projects, as assigned.

Requirements

• Educational background: High School Diploma / GED, preferred Bachelor's degree preferred but not required.
• Experience: 2 years leadership experience, preferred Transportation experience preferred but not required.
• Computer Skills: General computer knowledge, preferred.
• Additional Requirements: General knowledge of freight, transportation regulations, safety standards, and proper freight handling techniques, preferred Excellent communication, leadership, and conflict resolution skills, required Ability to identify and resolve issues efficiently, as well as strong organizational and time management skills, preferred.
• Shift days and hours: Vary by location and may include days, nights, and/or weekends.
• Weather conditions and noise exposure: Dock environment with exposure to varied weather conditions and noise.

About the Role

The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity.