Supervisor, Operations I - ABF Freight

About the role

The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity.

Responsibilities

• Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.
• Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise.
• Maintain appropriate load plans and ensure proper load balance for safe vehicle operation.
• Assign job tasks to all workers according to unloading and loading schedules.
• Provide training, analyses, performance feedback, and disciplinary recommendations, as needed.
• Provide positive and constructive feedback to employees.
• Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met.
• Provide a clean, safe working environment for all personnel and visiting customers.
• Foster safe handling, loading, unloading, and storage of hazardous materials.
• Maintain a positive attitude in a highly intense environment.
• Work in a team setting to accomplish department goals.
• Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.
• Other duties and projects, as assigned.

Requirements

• High School Diploma / GED, preferred Bachelor's degree preferred but not required.
• Experience may be used in place of education.
• 2 years leadership experience, preferred.
• Transportation experience preferred but not required.
• General computer knowledge, preferred.
• General knowledge of freight, transportation regulations, safety standards, and proper freight handling techniques, preferred.
• Excellent communication, leadership, and conflict resolution skills, required.
• Ability to identify and resolve issues efficiently, as well as strong organizational and time management skills, preferred.

Benefits

• Competitive Wages.
• Excellent health, dental, and vision benefits.
• Opportunity to participate in a company sponsored 401K.
• Vacation eligibility during the first year!

Schedule

Schedule may vary depending on Service Center location and may include days, nights, and/or weekends. Some locations are required to be staffed 24/7 and require schedules of 50+ hours a week. Ability to work the required hours at the location will be considered a minimum requirement.

Pay

This is a salary position paid biweekly. Variable compensation is included.