Supervisor, Operations - Chesapeake, VA

Responsibilities

• Reviews inbound appointment log and open order report each day to plan work activities.
• Plans inbound and outbound schedules accordingly to meet customer metrics.
• Determines staffing needs based on workload and schedules staff accordingly.
• Sets up and assigns workers to specific duties based on workload and shipping schedules.
• Reviews and updates operational procedures as necessary and ensures they are communicated to and understood by the warehouse associates.
• Tracks productivity and qualifies performance by individual, function, and department.
• Works with Inventory Control to ensure the highest level of inventory accuracy possible.
• Manages payroll of department.
• Advises employees on handling of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Issues written and oral instructions.
• Ensures that proper safety procedures are followed.
• Maintains harmony among workers and resolves grievances.

Requirements

• Safe food handling and temperature controlled storage experience a must.
• Minimum 3 years of supervisory or management experience in a logistics, warehouse, distribution, or supply chain environment required.
• Experience leading a team of 50+ direct reports a must.

Qualifications

• High school diploma or general education degree (GED).
• One to three months related experience and/or training.
• Equivalent combination of education and experience.

Skills

• Supervisory experience.
• Planning and organizing skills.
• Customer service skills.
• Inventory management.
• Operational procedures.
• Workforce management.
• Communication skills.
• Safety protocols.

Benefits

• Medical
• Dental
• Vision
• 401(k) + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)

Pay

$60,000 - $65,000

Schedule

Mon-Fri 5pm to 1:30am