Supervisor Operations

About the role

LRS is the industry leader in providing innovative and environmentally responsible waste and recycling solutions. Our team delivers exceptional service and value through a relentless commitment to customer satisfaction and preservation of the environment. Through our safe and innovative approach to waste diversion, LRS thrives on the passion and innovation of our employees to preserve and sustain the beauty of the towns, neighborhoods, and communities that we serve.

We are excited to hire candidates that align with our Vision and Values:

• To become the safest, most innovative waste recycler in the world by redefining the way the world views waste
• Live Safety
• Serve With Passion
• Innovate Relentlessly
• Engage With Integrity
• Build Community
• Be Accountable

Responsibilities

• Oversee all operations activities within the assigned geographical area
• Ensure driver or laborer safety including safety training, safety planning, and incident reporting
• Account for scheduling shifts, planning for call-ins/no shows, and reporting department metrics and performance
• Responsible for facility or route optimization and coverage at all times
• Proactively evaluate and perform facility, area, or route visits and assessments
• Evaluate customer support and problem solving to find solutions to customer issues
• Respond positively to unpredictable situations or problems that can occur throughout their work responsibilities
• Lead and supervise laborers or drivers within the assigned facility or geographical area by continually evaluating performance and delivering feedback
• Set a motivational tone and establish a high degree of optimism focused on employees in the work environment

Scope of Responsibility

The Operations Supervisor is responsible for overseeing daily operations within an assigned geographic area, directly supervising drivers and/or laborers and ensuring safe, efficient, and compliant operations. This role has decision-making authority related to staffing, scheduling, route or facility optimization, and performance management, with a direct impact on productivity, safety outcomes, and service delivery. The position monitors operational performance, addresses issues in real time, and implements improvements to support overall departmental effectiveness and business objectives.

Knowledge and Skill Requirements

• High school diploma or GED is required
• Minimum 3 years of experience as Operations Supervisor, preferably from the waste management, manufacturing, or trucking/transportation industry
• Must have a commercial driver’s license (CDL) or willing to obtain one (if supervising drivers)
• Ability to multi-task
• Strong organizational, written, and verbal communication skills
• Must be a self-starter with a strong level of accountability
• Must be detail oriented
• Upbeat and energized to complete tasks with a positive attitude
• Must work well under pressure
• Excellent Microsoft Word, Excel, PowerPoint, and Outlook software skills
• Ability to perform physical requirements of the job
• Ability to work in all weather conditions
• Experience with routine maintenance operations
• Fluency in Spanish is a plus

Physical Demands & Work Environment

• Prolonged periods of sitting at a desk and working on a computer
• Frequent use of hands and fingers to handle, control, or feel objects, tools, or controls
• Regularly required to talk and hear, both in person and by phone or web meetings
• Occasionally required to stand, walk, and reach with hands and arms
• Ability to read and interpret data on a computer screen or printed documents
• Work is performed in an office environment with moderate noise levels, in a climate-controlled environment with heating and air conditioning
• May be required to move around the work site and may be exposed to various weather conditions, including extreme heat, cold, rain, and snow
• May be exposed to high noise levels from trucks and machinery while outside typical office setting

Pay

$70–85K plus bonus