Supervisor, Operations- 2nd Shift

About the role

Supervise daily operations and supplier performance, ensuring all transportation, communication, and customer service issues and requests are resolved to meet or exceed customer expectations.

Responsibilities

• Review all available freight for linehauls and routes to maintain the lowest cost options within a private fleet.
• Handle Load Planners and dockworkers, managing their tasks and resolving any issues they encounter.
• Investigate and resolve internal issues impacting job performance, employee morale, and customer satisfaction, as well as those submitted by customers, suppliers, or clients.
• Promote continuous improvement by reviewing procedures and work habits, and implementing steps to reduce costs and enhance performance through the introduction of Lean concepts.
• Schedule daily workload based on customer input, supplier disputes, PRRs, and warning letters.
• Maintain a safe work environment, promptly documenting and reporting any issues, concerns, or incidents to management.

Requirements

• Minimum 5 years of experience in transportation or logistics.
• A Bachelor’s degree in a related field is preferred.
• Experience with Transportation Management Systems (TMS), particularly Oracle Transportation Management, is beneficial.
• Strong background in process improvement initiatives.
• Effective leadership and collaboration skills, including the ability to supervise, coach, and influence employees.
• A willingness to work cross-functionally on multiple accounts.
• Excellent verbal and written communication skills, capable of presenting clean, organized, and thorough information and data appropriate for the intended audience.

Qualifications

At least 5 years of experience in transportation or logistics. A Bachelor’s degree in a related field is preferred. Experience with TMS, particularly Oracle Transportation Management, is beneficial. Strong background in process improvement initiatives. Effective leadership and collaboration skills, including the ability to supervise, coach, and influence employees. A willingness to work cross-functionally on multiple accounts. Excellent verbal and written communication skills, capable of presenting clean, organized, and thorough information and data appropriate for the intended audience.

Skills

• Transportation Management Systems (TMS)
• Process Improvement Initiatives
• Leadership and Collaboration Skills
• Verbal and Written Communication Skills

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Pay

TBD

Schedule

TBD

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

The Next Step

Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.