Supervisor of Warehouse

About the role

The Warehouse Supervisor leads and coordinates the activities of Warehouse Associates engaged in Shipping, Receiving, Stocking, Order Filling, and Cycle Counting. Drives site performance (cost, productivity, customer service metrics) and continuous improvement.

Responsibilities

• Plans work schedules and assigns duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
• Steps in to perform work duties, if needed.
• Responsible for interviewing and providing feedback to HR team and/or Warehouse Manager.
• Manages and directs work of functional team, including hiring, corrective action, performance appraisals, pay review, budget, and processes.
• Leads and motivates a large team, manages performance, and fosters a collaborative and productive work environment.
• Implements training programs to ensure staff are equipped with necessary skills and knowledge, including new employee onboarding.
• Manages workforce planning, staffing, and labor relations to meet operational requirements.
• Assists with design and implementation of work methods and operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.
• Collaborates with all employees throughout the organization to address customer/warehouse-related issues.
• Confers with company personnel to ensure coordination of warehouse activities with activities of other departments such as sales and purchasing.
• Develops project plans, coordinates projects, and communicates progress.
• Reviews work throughout the work process and at completion to ensure it has been performed properly.
• Responsible for proper maintenance of warehouse equipment, providing both preventative maintenance programs and all necessary repairs, including coordinating through third-party vendors.
• Steps in and supports the warehouse team in day-to-day activities as needed.
• Ensures warehouse personnel have safe, efficient equipment to perform required functions.
• Responsible for safety procedures in the department and ensures employees receive effective and timely training in safe work practices and within OSHA regulations.
• Demonstrates a commitment to health and safety by participating in safety meetings, observing safety policies, and reporting unsafe acts or hazards.
• Ensures the warehouse is clean and orderly.
• Responsible for coordinating building and grounds maintenance, using department or third-party resources, as needed.
• Reviews work processes, recommends measures to improve productivity, equipment performance, and quality of service, and suggests changes in working conditions to increase efficiency. Implements improvements to drive efficiency and effectiveness.
• All other duties as assigned.

Requirements

• High School Diploma or GED required; Bachelor’s Degree preferred.
• Prior supervisory experience in a distribution/warehouse or logistics role preferred.
• Material handling and forklift experience mandatory.
• Must maintain a valid driver’s license, medical certification, and clean driving record; commercial driver’s license preferred.
• Experience motivating, developing, and directing people as they work, identifying the best people for the job.
• Knowledge of warehouse, transportation, and logistics best practices and basic safety practices.
• Excellent written and oral communication skills.
• Ability to manage multiple people, handle confidential information, manage projects relating to the operation, and manage multiple priorities.
• Ability to effectively consider the relative costs and benefits of potential actions and choose the most appropriate one.
• Ability to understand and manage an expense budget.
• Proficient in Microsoft Office Products including Outlook, Word, PowerPoint, and Excel.
• Requires lifting ability of up to 80 pounds and working on concrete surfaces.
• Ability to add, subtract, multiply, and divide in all units of measure with fractions and decimals. Ability to compute rate, ratio, and percent.

Benefits

• Maternity/Paternal leave after 1 year of service.
• Tuition Reimbursement eligible after 1 year of service.
• Health benefits and programs: medical, vision, dental, life insurance, and more.
• Additional benefits: 401(k), short-term disability, long-term disability.
• Paid Time Off, accrued per pay period, with an additional day earned per year of service.
• 10 paid holidays.