Supervisor Nursing Operations

Full-time position, benefits eligible. 36 hours per week, 3×12-hour shifts (19:30–07:30).

Pay

Pay range: $44.15 – $66.25 per hour.

Requirements

• Graduation from an accredited school of nursing; BSN, BS, or MSN required.
• Master’s degree in a related field preferred.
• Three years of acute-care nursing experience (Emergency, Medical-Surgical, or Critical Care).
• Three years of supervisory or leadership experience.
• Current RN license in the applicable state.
• Certification within one year of hire.
• BCLS required; ACLS or PALS may be required within one year.

Responsibilities

• Ensure administrative continuity for staff, patients, and families while acting as liaison for the hospital executive director on call and the patient-care-services management team.
• Monitor and respond to activities across the entire facility during assigned hours.
• Collaborate with Nursing Management and the Nursing Staffing Office to place nursing staff appropriately for staffing decisions.
• Analyze resource-utilization trends and recommend changes to Nursing Director and/or Nurse Manager.
• Consult on timely patient placement in conjunction with Admitting, Bed Management, Clinics, and patient-care areas.
• Coordinate and conduct Daily Debriefings (including weekends and holidays); initiate and communicate capacity-management escalations.
• Collaborate with physicians, nurses, and ancillary staff to resolve clinical/operational issues; partner with Hospitalists in a co-management model to improve communication and throughput.
• Serve as a resource for policies, standards, performance issues, and disciplinary counsel; escalate to Nurse Manager/Director as needed.
• Address patient-care quality, compliance, and regulatory standards; initiate resolution and notify leadership for follow-up.
• Act as on-site liaison for the Hospital Administrator on call and for media inquiries via the Office of Communications, Marketing, and Media.
• Model professional communication and behaviors aligned with Caring Science; resolve Service Excellence issues on-site.
• Foster a biogenic environment that supports professional development through Shared Governance, Caring Science, and mutual respect.
• Ensure hospital disaster plans and policies are followed and coordinate activities as needed.
• Represent the Chief Nursing Officer/Directors of Nursing with on-site operational and clinical leadership after normal business hours.
• Prioritize admissions based on medical necessity and admission criteria; communicate across departments to expedite admission, transfer, and discharge processes.
• Provide independent crisis management, interpret policy, and make timely decisions affecting patient care.
• Serve as the administrative liaison to patients, families, employees, and external customers.

Skills

• Negotiation and conflict resolution.
• Resilience and flexibility in a changing environment.
• Effective performance under stress and in dynamic conditions.
• Excellent oral and written communication.
• Ability to work collaboratively in a team.

Work Environment

• Clean, well-lit, climate-controlled setting.
• Potential exposure to blood or bodily fluids requiring protective equipment (eye/face protection, gown, mask, gloves).
• Highly stressful, fast-paced conditions with multiple simultaneous tasks.
• May require standby duty and extended shifts.

Physical Requirements

• Standing: 35 %
• Walking: 65 %
• Sitting: 0 %
• Bending: 35 %
• Reaching with arms: 35 %
• Finger and hand dexterity: 65 %
• Talking: 65 %
• Hearing: 65 %
• Seeing: 65 %
• Lifting, carrying, pushing, or pulling up to 20 lbs.: 35 %
• Lifting, carrying, pushing, or pulling up to 50 lbs.: 0 %

Benefits

• Base compensation within the listed pay range, adjusted for qualifications, skills, experience, and training.
• Premium pay for shift, on-call, and other eligible duties.
• Annual performance-based increases.
• Paid Time Off programs.
• Medical, dental, vision, life, short- and long-term disability insurance.
• Flexible Spending Accounts for health care and dependent-care expenses.
• Family benefits: adoption assistance and paid parental leave.
• Defined-contribution retirement plans with employer match and other financial-wellness programs.
• Educational Assistance Program.