Supervisor Nursing Operations

Full-time, benefits-eligible position with a 36-hour work week.

Schedule

Three 12-hour shifts: 19:30 – 07:30.

Pay

Pay range: $44.15 – $66.25 per hour.

Requirements

• Graduation from an accredited school of nursing; BSN, BS, or MSN required.
• Master’s degree in a related field preferred.
• Three years of acute-care nursing experience (Emergency, Medical-Surgical, or Critical Care).
• Three years of supervisory or leadership experience.
• Current RN license in the applicable state.
• Certification within one year of hire.
• BCLS required; ACLS or PALS may be required within one year.

Responsibilities

• Ensures administrative continuity for staff, patients, and families while acting as liaison for the hospital executive director on call and the patient-care-services management team.
• Monitors and responds to activities across the entire hospital during assigned hours.
• Collaborates with Nursing Management and Nursing Staffing Office to place nursing staff appropriately for staffing decisions.
• Analyzes resource-utilization trends and recommends changes to Nursing Director and/or Nurse Manager.
• Consults to ensure timely patient placement in conjunction with Admitting Office, Bed Management, Clinics, and patient-care areas.
• Coordinates and conducts Daily Debriefings, including weekends and holidays; initiates capacity-management escalation when necessary.
• Collaborates with physicians, nurses, and ancillary staff to resolve clinical and operational issues.
• Teams with Hospitalists in a co-management model to facilitate communication and throughput.
• Serves as a resource for policies, standards, and performance issues; provides disciplinary counsel as needed.
• Acts as a resource for patient-care quality, compliance, and regulatory standards; initiates resolution and notifies Nurse Manager/Director for follow-up.
• Serves as on-site liaison for Hospital Administrator on-call and for media inquiries via the Office of Communications Marketing and Media.
• Communicates professionally, modeling behaviors congruent with Caring Science; resolves Service Excellence issues.
• Fosters a biogenic environment that supports professional development through Shared Governance, Caring Science, and mutual respect.
• Ensures hospital disaster plans and policies are followed and coordinates activities as needed.
• Represents the Chief Nursing Officer/Directors of Nursing with on-site operational and clinical leadership after normal business hours.
• Prioritizes admissions based on medical necessity and admission criteria; communicates with departments to maximize efficiency and expedite admission, transfer, and discharge.
• Provides crisis management, interprets policy, and makes timely decisions affecting patient care.
• Serves as the administrative liaison to patients, families, employees, and external customers.

Skills

• Negotiation and conflict resolution.
• Resilience and flexibility in a changing environment.
• Effective under stressful and difficult situations.
• Excellent oral and written communication.
• Ability to work effectively with teams.

Work Environment

• Clean, well-lit, and comfortable climate.
• Potential exposure to blood or bodily fluids; protective equipment required.
• Highly stressful, dynamic conditions.
• Multitasking, clear verbal communication, and extended shifts or standby may be required.

Physical Requirements

• Standing: 35 %
• Walking: 65 %
• Sitting: 0 %
• Bending: moderate
• Reaching with arms, finger and hand dexterity, talking, hearing, and seeing: frequent
• Lifting, carrying, pushing, or pulling: up to 20 lbs. maximum; occasionally up to 50 lbs.

Benefits

• Base compensation within the listed pay range, plus premium pay (shift, on-call, etc.) and incentive pay for select positions.
• Annual performance-based increases.
• Paid Time Off programs.
• Health and welfare benefits: medical, dental, vision, life, short- and long-term disability.
• Flexible Spending Accounts for health care and dependent care expenses.
• Family benefits: adoption assistance and paid parental leave.
• Defined-contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.