Supervisor, Marketing In-House

Essential Job Responsibilities

• Interview, onboard, and train new team members.
• Conduct ongoing trainings and partner with department leaders to coach and support new hires.
• Conduct weekly training for reps who are underperforming.
• Welcome guests warmly to the resort and provide them with a brief overview of the resort, activities, and services.
• Support new technology rollouts and sales initiatives by becoming a Subject Matter Expert (SME).
• Book guests to attend owner updates both by phone and face-to-face.
• Maintain an excellent culture and environment.
• Maintain above budget penetration rate of assigned guests and ensure the overall penetration of the site is above the budget.
• Maintain department standards of production and work as a team player.
• Prepare additional reports as needed by management.
• Ensure any pertinent information related to Marketing is properly and timely disseminated.
• Cook up with sales regarding new/changes in marketing programs (booking/gifting policies).

Qualifications

• A high school diploma is required.
• A college degree in a related field is preferred.
• Successful Wyndham Destinations marketing experience is required.
• Excellent communication skills, both written and verbal, are essential.
• A successful attitude and good work ethic are required.
• Problem-solving ability is necessary.
• The ability to effectively coach, counsel, and motivate direct reports is important.
• Exceptional customer service skills are required (positive and effective communication with upset owners).
• Negotiation skills are necessary.
• A working knowledge of marketing databases is required.
• The ability to lead by example is important.
• Timeshare/Vacation Ownership Experience is required.

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

• Medical Benefits: A diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week.
• Dental Benefits: Available to associates working fewer hours where required by applicable law.
• Vision Benefits: Available to associates working fewer hours where required by applicable law.
• Flexible Spending Accounts:
• Life and Accident Coverage:
• Disability:

Depending on position, paid time off, parental leave, and holidays are available (speak to your recruiter for additional information).

401(k) with Employer Match: Subject to eligibility requirements, including tenure (speak to your recruiter for additional information).

Legal and Identity Theft Plan:

Voluntary Income Protection Benefits:

Wellness Program: Subject to provider availability.

Employee Assistance Program:

Where Memories Start with You: Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.

Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.