Supervisor - Maintenance

Welcome to Pyramid Global Hospitality, where people come first. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Additionally, we provide ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

About the role

We are seeking a Maintenance Engineering Supervisor with a strong background in hotel/resort maintenance, a passion for providing customer service, and a high level of motivation and attention to detail. This individual will assist with overseeing the maintenance department and ensuring the proper functioning of all mechanical equipment, as well as performing repairs and maintenance tasks. The primary focus is on engineering operations, including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance, and asset protection. The role involves organizing staff and contractors, overseeing maintenance needs, and coordinating with outside contractors.

Responsibilities

• Responds to guest's maintenance requests and questions and resolves their needs efficiently.
• Responsible for the hiring of new employees and recommending promotions in Property Operations.
• Trains, motivates, and supports subordinate staff to ensure quality service.
• Counsels, coaches, disciplines, and documents performance of staff.
• Recognizes and rewards superior performance.
• Directs and supervises the staff in Property Operations.
• Sets work schedules for staff according to skill and workload level.
• Organizes and participates in meetings and maintains records and data pertaining to Property Operations.
• Participates in the development and monitoring of budget analysis and capital plans.
• Develops and monitors engineering supplies, parts, inventories, and administers the purchase order system.
• Coordinates with outside contractors.
• Responsible for correct use of office equipment, EMS systems, and Life Safety Systems.

Requirements

• Vocational or technical training preferred.
• Two years' experience in a similar position in the hospitality industry.
• Previous supervisory experience.
• Ability to read and interpret HVAC, electrical, mechanical, and plumbing blueprints.
• Ability to use hand tools and power tools.
• Universal refrigerant license.
• Ability to read wire and schematic diagrams.
• Ability to properly use an electrical meter.
• Ability to walk, stand, reach, crouch, bend, push/pull throughout duration of shift.
• Ability to lift up to 50 lbs.

Qualifications

This role requires a combination of technical skills and soft skills. Candidates should have a strong background in hotel/resort maintenance and a passion for providing excellent customer service. They should also possess strong organizational and leadership abilities, as well as the ability to work independently and as part of a team.

Skills

• Strong technical skills in HVAC, electrical, mechanical, and plumbing.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Good organizational and time management skills.
• Ability to read and interpret blueprints and schematics.
• Knowledge of safety regulations and procedures.

Benefits

Pyramid Global Hospitality offers a comprehensive benefits package for full-time employees, including medical insurance with employer contribution, vision, dental, life, pet, and accident insurance options, a 401(k) program with an employer match and immediate full vesting, and paid time off. Employees also receive exclusive discounts across our portfolio of hotels.

Pay

$57.65/hr

Schedule

N/A