Supervisor, Library Services, Healthcare/Medical

Job Summary

Participates in the empowerment of library patrons by implementing education strategies on using standard and specialized library information systems and resources and collaborating to develop information literacy strategies, initiatives, and trainings. Conducts authoritative literature searches using advanced information databases and grey literature, as requested by patrons or for projects. Contributes to the fulfillment and delivery of library information resources by coordinating with physicians, clinicals, and researchers on the delivery of resources for projects. Manages the fostering of resource acquisition and evaluation as part of overall resource management by maintaining thorough knowledge of best practices and emerging trends in library information systems and leading the evaluation of resources. Partakes in a variety of professional activities related to Library Services by participating in library science and health related professional development activities to lead the team. Contributes to overall library operations, through supporting the team, which includes budget allocations, communications, and assisting with compliance. Manages the development and promotion of library resources while representing the library for visibility through the implementation of a variety of strategies.

Essential Responsibilities

• Recommends developmental opportunities for others; builds collaborative, cross-functional relationships.
• Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement.
• Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations.
• Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes.
• Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration.
• Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.
• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed.
• Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate.
• Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources.
• Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.
• Helps patrons review author instructions to ensure they are following publication protocols and advises on copyright protocols.
• Implements education strategies on using standard and specialized library information systems and resources, including online database searches, bibliographic and reference systems, grey literature searches, and educational resources.
• Troubleshoots advanced issues with library information systems and issues with patrons and collaborates with senior team members to identify long-term solutions.
• Documents and communicates bibliographic and reference best practices and procedures, including citation formatting, reference list curation, or related problems.
• Provides consultation with individual patrons or with project teams on developing advanced information retrieval strategies to conduct research (e.g., systematic reviews, guidelines, and other publications).
• Collaborates to develop information literacy strategies, initiatives, and trainings for library patrons and librarians.
• Supports literature reviews for patrons by: conducting authoritative literature searches using advanced information databases and grey literature, as requested by patrons or projects, and may serve as a consultant to other members of the team; evaluating, synthesizing, and delivering relevant information identified through research to optimize resources for the end patron; utilizing tailored literature alerts to alert users of new articles on specific topics and advising on tools and mechanisms; and joining a team as an embedded member to support literature searches as a consultant.
• Coordinates with physicians, clinicals, and researchers on the delivery of resources for projects.
• Helps interpret licensing agreements to determine what is lendable.
• Resolves and maintains order records and tracking receipts of requested information resources sharing through internal, regional, and national library systems while following operating procedures and policies for inter-library loans and fair use.
• Maintains thorough knowledge of best practices and emerging trends in library information systems, information literacy, health information resources, copyright, medical education, and the role of technology.
• Ensures the current resource offerings are evidence-based, contemporary and in support of Kaisers mission, and ongoing initiatives and research, and participates in Kaisers services across the company and fills gaps.
• Manages archival journals and other collections and check out of materials.
• Maintains the online catalog and other library system to ensure proper system administration.
• Identifies opportunities to revitalize and update current collections to ensure they are still current and filling gaps with electronic resources and removal of outdated resources.
• Leads the evaluation of software, hardware, and databases and recommends improvements and implementation options.
• Partakes in a variety of professional activities related to Library Services by: participating in library science and health related development activities to lead team; proactively analyzing and evaluating problems while serving on internal committees, projects, peer groups, and professional organizations; and attending external conferences at the local and state level to identify gaps in current resources.
• Supports team to ensure supplies, forms, educational resources, and library equipment are operational.
• Works within allocated budget by monitoring usage and ensuring proper use of expenditures and may negotiate with vendors for initial pricing.
• Collaborates on internal communications to leaders regarding contributions to Kaiser initiatives.
• Assists with auditing librarys compliance with regulatory standards.
• Develops informational handouts, websites, and newsletters to promote current and upcoming resources, services, and events and implement marketing strategies as directed by the manager/director.
• Represents the library and organization virtually and/or in person, such as through projects, peer groups, professional associations, projects, internal committees, external conferences, and committees at the local and state level to promote library visibility.

Minimum Qualifications

• Minimum two (2) years of experience in a leadership role with or without direct reports.
• Minimum one (1) years of experience managing operational or project budgets.
• Minimum five (5) years of experience using PubMed or related databases.
• Minimum five (5) years of experience conducting grey literature searches.
• Masters degree in Library or Information Science, Information System, or related field AND minimum five (5) years of experience in medical, health science, academic library, or a directly related field.

Additional Requirements

• Knowledge, Skills, and Abilities (KSAs): Service Focus; Autonomy; Research Databases; Literature Searches; Interlibrary Loans; Presentation Skills; Education and Training; Resource Promotion; Collection Development; Business Acumen

Preferred Qualifications

• Academy of Health Information Professional Certification (AHIP).