Supervisor, Laboratory

About Vanderbilt Health

With eight hospitals and over 180 clinics, Vanderbilt Health is the region’s largest comprehensive academic health system. We have a long tradition of providing world‑class care to the people of the Mid‑South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Our culture emphasizes collaboration, supportive community, and celebration of each individual’s uniqueness.

Job Summary

The Laboratory Supervisor assists the Administrative Laboratory Director with the administrative, quality, and regulatory oversight of all aspects of laboratory operations under the direction of the CLIA Laboratory Director. The Supervisor leads by example, fosters a culture of inclusive teamwork, and demonstrates a commitment to exceptional patient care and continuous quality improvement.

Key Responsibilities

• Coordinate and supervise laboratory activities; prepare data collection and analysis, maintain records, prepare reports, and communicate information with staff and leadership.
• Supervise laboratory safety and security, maintaining current knowledge of protocols, regulations, standards, and safety procedures; develop and maintain laboratory policies and procedures.
• Manage personnel activities including staff scheduling, work assignments, priority setting, performance evaluation, training, staff development, staff meetings, continuing education/in‑services, and student rotation schedules.
• Provide coaching, mentoring, educational, and communication support to laboratory staff.
• Maintain an intimate working knowledge of federal, state, and industry regulatory standards for clinical laboratory testing and ensure operational compliance and inspection readiness.
• Oversee laboratory equipment, supplies, and data analysis tools; validate, inspect, maintain, troubleshoot, and ensure performance aligns with the laboratory’s quality management plan.
• Coordinate inventory management, requisitioning, invoicing, billing, and charge reconciliation tasks.
• Participate in cost analysis, capital and strategic planning, and expense monitoring activities.

Core Accountabilities

• Organizational Impact: Plans and sets day‑to‑day objectives for the team that directly affect departmental results.
• Problem Solving / Complexity of Work: Resolves technical and operational problems within provided guidelines.
• Breadth of Knowledge: Applies advanced subject‑matter knowledge within a specific technical area and basic management knowledge to support the team.
• Team Interaction: Leads/supervises a unit within a department or a small department, typically without budget or hire/fire authority; serves as a “working” supervisor.

Core Capabilities

Supporting Colleagues

• Develops Self and Others – invests time, energy, and enthusiasm in developing self and others to improve performance and gain new knowledge.
• Builds and Maintains Relationships – maintains regular contact with key colleagues and stakeholders, using formal and informal opportunities to strengthen relationships.
• Communicates Effectively – adapts communication style to suit different situations and audiences.

Delivering Excellent Services

• Serves Others with Compassion – seeks to understand current and future stakeholder needs and customizes services accordingly.
• Solves Complex Problems – approaches problems from multiple angles, identifies new possibilities, and develops concrete solutions.
• Offers Meaningful Advice and Support – provides ongoing coaching and constructive support to increase employee effectiveness.

Ensuring High Quality

• Performs Excellent Work – engages in dialogue about quality and addresses quality issues promptly.
• Ensures Continuous Improvement – looks beyond symptoms to uncover underlying causes and identifies ways to resolve them.
• Fulfills Safety and Regulatory Requirements – understands all aspects of providing a safe environment and performs routine safety checks.

Managing Resources Effectively

• Demonstrates Accountability – takes ownership and drives critical issues to closure.
• Stewards Organizational Resources – manages departmental resources effectively.
• Makes Data‑Driven Decisions – uses information and data to identify and elevate opportunities.

Fostering Innovation

• Generates New Ideas – proactively identifies opportunities to improve processes beyond conventional approaches.
• Applies Technology – embraces learning new technologies, tools, and procedures to address challenges.
• Adapts to Change – views difficult situations as opportunities for improvement and embraces change.

Position Qualifications

• Certifications: Medical Laboratory Technician – American Society for Clinical Pathology (ASCP).
• Work Experience: Minimum three (3) years of relevant experience.
• Education: Bachelor’s degree.

Benefits

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement, and wellness offerings to enhance well‑being and professional growth.