Supervisor, Laboratory

About the role

Conemaugh Nason Medical Center is a 45‑bed hospital serving rural and suburban communities in Roaring Spring, Altoona, and surrounding counties. The facility offers a state‑of‑the‑art cardiac catheterization lab, 24/7 emergency care as an accredited chest pain center, and a full range of inpatient and outpatient services. This position supports the Business Office and works with both internal co‑workers and external customers, handling sensitive and confidential information while ensuring compliance with healthcare regulations such as HIPAA.

Responsibilities

• Determine, coordinate, and supervise daily staffing assignments and levels.
• Provide direction, orientation, training, coaching, and mentoring to staff.
• Assist with performance evaluations and disciplinary actions.
• Assess and ensure quality of services delivered; facilitate staff development programs.
• Ensure staff compliance with departmental and organizational policies, procedures, and protocols.
• Perform staff responsibilities as needed to fulfill required service levels.
• Lead the handling and resolution of complex issues and complaints.
• Maintain regular and reliable attendance and perform other duties as assigned.

Requirements

Education: Associate’s degree in a related field preferred; applicable work experience may be used in lieu of education.

Certifications: ASCP or AMT.

Physical & mental demands: Ability to stand, walk, sit for extended periods, lift up to 20 lb, and perform repetitive computer work. Vision requirements include close, distance, color, peripheral, and depth perception.

Skills

• Business mathematical skills – ability to compute rates, ratios, percentages, and interpret graphs.
• Moderate computer skills – frequent use of email, word processing, data entry, spreadsheets, graphics, and creation of simple functions in documents and databases.
• Moderate communication – oral and written skills sufficient to train others, interact with staff, and make presentations to department or middle management.
• Routine business problem solving – follow clear directions and procedures to resolve routine, repetitive issues.
• Moderate independent judgment – set personal goals and determine how to achieve results with broad guidance.
• Moderate planning/organization – handle multiple tasks simultaneously with moderate complexity.

Benefits

• Multiple levels of medical, dental, and vision coverage with tailored options for part‑time and PRN employees.
• Financial protection and PTO: life, accident, critical illness, hospital indemnity insurance; short‑ and long‑term disability; paid family leave; paid time off.
• Financial & career growth: tuition assistance for higher education and certifications, loan assistance, 401(k) with company match.
• Employee well‑being: mental, physical, and financial wellness programs, free gym memberships, virtual care appointments, mental health services, and discount programs.
• Professional development: ongoing learning and career advancement opportunities.