Supervisor, Lab

Job Summary

The Laboratory Supervisor oversees laboratory support functions including Customer Service Call Center, Pathology Support, and Support Administration. They provide support for the staff of the individual laboratories, collaborate with managers, and ensure compliance with regulatory standards.

Key Responsibilities

• Coordinate activities of one or more laboratories and create/update policies and procedures.
• Conduct annual reviews of lab policies and procedures with the Administrative Officer.
• Assist Health Record Systems Manager in maintaining interfaces with health record systems and outside vendors.
• Ensure compliance with CLIA regulations and conduct monthly audits of laboratories.
• Oversee OSHA compliance and coordinate OSHA inspections with the office manager.
• Support development and training opportunities for laboratory staff.
• Collaborate with management team as necessary.
• Manage routine CAP testing and ensure compliance with industry standards.
• Perform bi-annual OSHA inspections.
• Analyze and evaluate lab tests to identify areas for adjustment/improvement.
• Remain up to date with lab charting procedures in electronic health records.

Technical Capabilities

• Knowledge of Allied health practices and CLIA regulations.
• Ability to lead and supervise laboratory staff.
• Experience with electronic health record systems.

Core Accountabilities

• Organizational Impact: Sets day-to-day objectives for the team affecting department results.
• Problem Solving/Complexity of Work: Resolves technical and operational problems within guidelines.
• Breadth of Knowledge: Applies advanced subject matter knowledge within a specific technical area and basic management knowledge.
• Team Interaction: Leads/supervises a unit within a department or small department.

Core Capabilities

• Supporting Colleagues:
  • Develops Self and Others: Develops self/others to improve performance and gain knowledge.
  • Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders.
  • Communicates Effectively: Communicates with different groups and audiences.
• Delivering Excellent Services:
  • Serves Others with Compassion: Seeks to understand stakeholder needs and customize services.
  • Solves Complex Problems: Identifies new possibilities and develops concrete solutions.
  • Offers Meaningful Advice and Support: Provides ongoing support and coaching.
• Ensuring High Quality:
  • Performs Excellent Work: Engages in formal and informal dialogue about quality.
  • Ensures Continuous Improvement: Applies various learning experiences to resolve problems.
  • Fulfills Safety and Regulatory Requirements: Understands and performs routine safety checks.
• Managing Resources Effectively:
  • Demonstrates Accountability: Focuses on critical issues and drives them to closure.
  • Stewards Organizational Resources: Manages resources for a department/area.
  • Makes Data Driven Decisions: Uses information/data to identify and elevate opportunities.
• Fostering Innovation:
  • Generates New Ideas: Identifies new ideas/opportunities from multiple sources/methods.
  • Applies Technology: Demonstrates enthusiasm for learning new technologies/tools/procedures.
  • Adapts to Change: Views difficult situations/problems as opportunities for improvement.

Position Qualifications

• Certifications: Cytotechnologist, Histotechnician, Histotechnologist, Licensed Medical Laboratory Supervisor, Medical Laboratory Scientist, Medical Laboratory Technician, Pathologist's Assistant.
• Education: Bachelor's degree.

Benefits

• Comprehensive benefits package including health, disability, retirement, and wellness offerings.
• EEO/Vets/Disabled.