Supervisor Instrumentation & Controls (I&C) Technician

About the role

This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth orbit, geostationary transfer orbit, cislunar, and beyond. Its first stage is fully reusable, and the vehicle was designed from the beginning to be human-capable.

Responsibilities

• Lead technicians in day-to-day activities associated with instrumentation and control system build, installation, test and troubleshoot, with a strong focus on safety, quality, and schedule.
• Plan, assign, and monitor work (shift coverage, work center assignments, overtime, and backup coverage).
• Ensure work is performed per approved procedures, work instructions, drawings, and safety/quality requirements.
• Provide hands on technical support for integration, checkout, test, and operations of ground systems as needed.
• Conduct regular performance check ins and reviews; coach, develop, and mentor team members.
• Support hiring, onboarding, training, and recognition for your team.
• Communicate work status, issues, and risks clearly to leadership and partner teams (engineering, planning, logistics, safety, quality).
• Drive a strong safety culture; identify hazards, support incident investigations, and implement corrective actions.
• Identify and implement continuous improvements to increase safety, quality, efficiency, and repeatability.
• Maintain clean, organized, compliant work areas (e.g., 5S, “clean as you go,” tool/FOD control).

Requirements

• High school diploma or equivalent.
• 3+ years of hands on experience in mission/flight operations, launch/test operations, aerospace/industrial systems, or a closely related operational environment.
• 1+ year of frontline leadership (supervisor, lead, crew chief, or equivalent) directing technicians or operators.
• Experience performing work on complex or hazardous systems (e.g., cryogenic, pneumatic, hydraulic, high pressure, high voltage, propellants, or similar).
• Ability to read and follow technical documentation (procedures, work instructions, drawings, schematics, manuals).
• Basic proficiency with digital tools (email, spreadsheets, maintenance/operations systems) and ability to learn new tools quickly.
• Prowess interpreting engineering drawings, models, specifications, and test procedures.
• Experience with Lean/continuous improvement (e.g., 5S, Kaizen) and implementing process and safety improvements.
• Experience with assembly, integration, and handling of large or complex products (e.g., stages, modules, large structures).
• Formal technical training or an associate degree in a relevant field (e.g., electronics, mechanics, industrial technology, instrumentation, mechatronics).
• Knowledge of UL508A standards, NEC70, AFSPC 91-710, Installation requirements for Hazardous Locations.
• Experience with cable tray, wire basket, conduit, cable routing.
• Experience with Mil spec and industrial connectors such as 38999, 5015, M8, M12 and others.

Qualifications

• 5+ years of relevant operations experience (e.g., aerospace, launch vehicles, test facilities, industrial automation/controls, oil & gas, or similar), including 2+ years as a frontline supervisor/lead, preferably in domains such as launch pad/test stand instrumentation and control system build, installation, test and troubleshoot.

Skills

• Strong technical skills in instrumentation and control systems.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency with digital tools and ability to learn new tools quickly.
• Strong problem-solving and troubleshooting skills.
• Ability to manage multiple tasks and priorities effectively.
• Strong safety awareness and commitment to maintaining a safe work environment.

Benefits

• Medical, dental, vision, basic and supplemental life insurance.
• Paid parental leave.
• Short and long-term disability.
• 401(k) with a company match of up to 5%.
• Education Support Program.
• Stock Options for all regular employees (working at least 20 hours/week).
• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

Pay

TBD

Schedule

TBD