Supervisor, Inside Sales (Outreach)

What Will You Be Doing?

• Align your team with the department, functional, and company goals and guiding principles.
• Supervise a team that performs closely related tasks while also performing individual tasks alongside the team.
• Resolve complex issues creatively and effectively using seasoned professional concepts and company objectives.
• Meet goals and objectives as assigned.
• Delegate work to your team according to established procedures.
• Tailor coaching styles to individual team members using different methods, techniques, and evaluation criteria.
• Maintain oversight of daily operations including productivity, accuracy, service levels, attendance, and call monitoring.
• Inform team members about new product, procedure, customer, and company-related information.
• Prepare performance evaluations and meet with team members by scheduled deadlines.
• Collaborate with Inside Sales Managers to make decisions that guide the department's direction.
• Monitor and evaluate Inside Sales policies, procedures, and systems to drive improvements.
• Perform other duties as assigned.

What Are We Looking For?

• Bachelor's Degree or equivalent experience in relevant field
• 4-6 years as an account manager, leading or supervising sales teams, or related experience
• Ability to act independently to determine methods and procedures for your team
• Ability to manage people and resources through others
• Business acumen and ability to work well in a team environment
• Positive attitude towards the Company, job, customers, and co-workers
• Problem-solving skills and ability to communicate clearly and persuasively
• Ability to read and interpret documents and write routine reports and correspondence

What's Our Offer?

• Salary Range: Between $32.56 - $43.27 (WA, NJ); $29.79 - $39.59 (MN, NV, TX, VA); $28.65 - $38.08 (AZ, ID, FL MT, OH) on an hourly basis, depending on experience.
• Annual Discretionary Bonus up to 10% of base salary.
• Paid Time Off: Accrued weekly based on hours worked up to 112 hours per year to start. Includes 8 paid holidays and 1 paid family day off.
• Additional Benefits: Comprehensive medical, dental, and vision benefits, 401k plan with a match of $1 for $1 up to 4% of earnings, life insurance, short/long-term disability coverage, paid maternity/paternity leave, and pet insurance.

Why Work at SanMar?

• Comprehensive benefits package designed to support health, life balance, career growth, and retirement.
• Opportunity to work with brands like Nike, The North Face, and Brooks Brothers, as well as provide industry-leading private label apparel and accessories.
• Company culture focused on investing in employees and valuing their contributions.
• Equal opportunity employer welcoming diverse backgrounds and identities.