Supervisor, Income Processing – Wealth Operations

About the Company

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

About the Role

The main purpose of this job is to lead and oversee income processing and related operational activities within Wealth Operations. This role ensures work is completed accurately, efficiently, and in compliance with established policies, procedures, and service expectations.

Responsibilities

• Supervise staff and processes associated with posting of all income-related transactions on stocks, bonds, mutual funds, money market funds, and non-marketable assets.
• Supervise free movement activities on behalf of client accounts to ensure assets held by trusts are reflected timely and accurately.
• Provide services for special assets such as Limited Partnerships (LLP), Limited Liability Companies (LLCs), private placements, and hedge funds when called upon to process in special circumstances.
• Monitor and direct daily, weekly, and monthly settlement activity to ensure accurate and efficient processing within the area.
• Manage liability associated with income processing to reduce monetary risk, reputational risk with high net-worth clients, exposure to large fee losses from Trust clients, and confidence risk with administrators and portfolio managers.
• Ensure audit and compliance requirements are completed to prevent violations.
• Develop comprehensive conversion and testing plans and implement new enhancements with zero defects.
• Oversee department workflow and effectively communicate decisions, priorities, and relevant information to team members.
• Provide guidance to team members on departmental projects/issues, coach and develop training plans, lead development conversations, and answer day-to-day questions for team members.
• Perform other duties as assigned.

Requirements

• Strong knowledge of Trust or security asset types, income processes, and depository settlement information.
• Intermediate knowledge of Automated Customer Account Transaction (ACAT) and free movement standards of various types of securities instruments, marketable and non-marketable securities, and knowledge of Global Securities processing via industry depositories (DTCC, Federal Reserve, NSCC, State Street, and BNY Mellon).
• Ability to collaborate successfully with administrative and portfolio managers to exceed Trust client requirements.
• Ability to recommend process improvements and recognize project-related cross-functional impact.
• Ability to coach and develop team members with proven experience to build teams within area of influence.
• Self-starter with strong decision-making skills and the ability to effectively communicate and interact with all levels of the company, clearly expressing ideas and concepts both verbally and in writing.
• Ability to remain adaptable and resilient in all situations with an optimistic outlook and cast a positive show aligned with our culture and core values.
• Intermediate-level proficiency with Microsoft Word, Excel, Teams, and Outlook.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience required.
• 3+ years of Trust Operations Experience or equivalent required.
• 2+ years of asset management experience required.
• 1+ year of leadership experience required.
• Experience in Management Reporting required.

Pay

Annual Salary: $63,500.00 - $85,000.00 (Amount based on relevant experience, skills, and competencies).

Benefits

• Employer-sponsored health, dental, and vision insurance.
• 401(k) retirement plan.
• Life insurance.
• Paid vacation and paid personal time.
• Career development and education assistance.
• Voluntary supplemental benefits.

Schedule

Full time

Location: 922 Walnut St, Kansas City, Missouri 64106