Supervisor II - Compliance & Oversight

About the role

Join a leader in pharmaceutical manufacturing and build what’s next at Jubilant HollisterStier LLC, Spokane’s largest manufacturing company. We provide a complete range of manufacturing services that support life-changing medicines globally, specializing in sterile injectable vials, lyophilized products, and allergenic extracts as a global leader in allergy treatments.

If you thrive on solving complex problems, improving systems, and building real solutions, your ideas and impact will matter here. We value continuous improvement, innovation, and hands-on contribution in a stable, forward-looking industry backed by Jubilant Pharma.

Responsibilities

• Lead Quality Assurance Oversight personnel providing independent, real-time quality oversight of GMP operations during process execution.
• Ensure consistent application of quality and compliance requirements through active oversight of manufacturing, packaging, warehouse, laboratory, and support operations, including on-the-floor batch record review, operational monitoring, area audits, and quality risk identification.
• Manage daily oversight activities to ensure adequate quality presence in operational areas and effective execution of on-the-floor responsibilities.
• Establish performance expectations, objectives, training plans, and development opportunities for direct reports.
• Provide coaching, mentoring, and technical guidance on GMP requirements, procedural expectations, quality risk identification, and decision-making.
• Provide real-time quality support and problem-solving assistance for operational and quality-related events, assessing impact and facilitating timely resolution.
• Ensure timely identification, communication, documentation, and escalation of quality events, procedural deviations, compliance risks, and operational concerns.
• Monitor the quality and effectiveness of on-the-floor oversight activities, including batch record review, area audits, process observations, and oversight programs.
• Evaluate compliance trends, recurring observations, and operational risks; communicate emerging risks and drive corrective actions.
• Maintain appropriate staffing levels and manage performance through recruitment, onboarding, development, coaching, and recognition.
• Partner with cross-functional teams (Manufacturing, Packaging, Warehouse, Engineering, Validation, QC) to promote compliance and resolve issues.
• Support regulatory inspections, client audits, and internal assessments by ensuring personnel readiness and providing subject matter expertise.
• Ensure Compliance & Oversight personnel maintain a thorough understanding of applicable regulations, site procedures, and industry expectations.
• Lead and participate in cross-functional teams to address complex quality issues and support site quality objectives.
• Develop, monitor, and communicate departmental metrics related to oversight activities, compliance performance, inspection readiness, and continuous improvement.
• Identify opportunities to strengthen quality oversight programs, improve operational compliance, enhance efficiency, and promote a culture of quality and accountability.

Requirements

• Bachelor of Arts or Science required; Associates degree with 7 years of directly related experience considered in lieu of Bachelor’s.
• 4+ years of experience in a pharmaceutical or FDA-regulated industry.
• Supervisory and lead experience required.
• Expert knowledge of cGMP regulations, GDP requirements, and pharmaceutical manufacturing operations.
• Demonstrated ability to lead independent QA oversight of manufacturing operations, including real-time quality and compliance decision-making.
• Experience overseeing on-the-floor batch record review, process monitoring, area audits, and quality risk identification.
• Strong problem-solving skills to assess quality events, determine impact, and drive escalation and resolution.
• Ability to identify compliance trends, evaluate operational risks, and implement corrective actions and continuous improvement initiatives.
• Experience leading, coaching, and developing QA Oversight personnel while fostering a culture of quality, accountability, and inspection readiness.
• Vision requirements: 14/14 Corrected Near-Point Pass Color Deficiency Test.
• Prolonged sitting required.

Skills

• Effectively coaches, mentors, and develops personnel while fostering accountability, engagement, and high performance.
• Communicates clearly and professionally across all organizational levels and influences decisions in support of quality and compliance objectives.
• Analyzes complex situations, evaluates risk, and makes timely, well-reasoned decisions in dynamic operational environments.
• Proactively identifies issues, facilitates resolution of conflicts, and drives sustainable solutions to quality and operational challenges.
• Builds productive working relationships and partners effectively with cross-functional teams to achieve site objectives.
• Demonstrates flexibility in changing priorities while promoting innovation, efficiency, and continuous improvement.
• Consistently demonstrates sound judgment, professionalism, and commitment to patient safety, product quality, and regulatory compliance.

Benefits

• Medical, Dental, and Vision coverage starting on day one.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Life and AD&D Insurance.
• Short-Term and Long-Term Disability Insurance.
• Employee Assistance Program.

Pay

Hiring wage: $83,300–$119,000 annually, with opportunities for growth, promotion, and annual raises.

Schedule

Monday–Wednesday every other Thursday | 6:00 AM–6:00 PM (on-site in Spokane, WA).