Supervisor II

About the role

At Servicon, we pride ourselves on delivering top-notch custodial services, and our Operations Supervisors play a critical role in ensuring excellence every day.

Responsibilities

• Provides onsite supervision of staff, monitoring supplies and equipment, and communicates daily assignments to staff.
• Models and coaches the team on effective use of safety equipment.
• Follows all safety procedures when using chemicals and equipment.
• Inspects the work of team members for compliance with prescribed standards of cleanliness, including all regulatory requirements.
• Develops and guides employees; resolves routine employee relations issues, including corrective action; escalates and/or consults with human resources when appropriate.
• Participates in the recruitment and selection process to ensure the team is properly staffed with appropriate skillsets.
• Onboards and trains new employees to ensure proper understanding of policies, work procedures, and use/maintenance of equipment, chemical requirements, and safe work behaviors.
• Attends staff meetings and effectively communicates information with team members.
• Maintains excellent relations with clients, and all team members.
• Reward, recognize and develop high performing team members.
• When needed, supervises major projects, assuring that the employees perform their duties and have supplies available to perform such tasks.
• Other duties and projects as assigned.

What It Takes To Be Successful

• 3+ years of environmental services/housekeeping experience; Lead or prior supervisory experience is preferred.
• Excellent interpersonal skills with peers and client staff.
• Ability to execute on and achieve established goals and objectives with employees.
• Ability to train, coach, discipline where needed, evaluate, and mentor employees.
• Familiar with technology and timekeeping systems, proficiency with the Microsoft Office Suite (Outlook, Word, Excel) is preferred.
• Excellent communication skills written and verbal.
• Proficient in English language: reading, writing, verbal.
• Bilingual English/Spanish preferred.