Supervisor, ICR Field Service

Job Duties

• Manages and reviews all operating expenses at assigned facility.
• Hires and fires personnel at assigned facility.
• Manages all inventory items assigned to facility.
• Oversees and reviews all safety and financial audits.
• Makes sure the location has a schedule board and it is updated daily.
• Makes sure all Field Service team members understand and follow all procedures and processes implemented by CI team.
• Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency.
• Develops a documented succession plan for their location.
• Provides coaching and feedback to all employees.
• Performs other duties as assigned.

Requirements

• Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination.
• Specific knowledge of field service duties required.
• Ability to work with the team in the field when the need arises.
• Strong interpersonal, analytical, and problem-solving skill required.
• Ability to remain calm and clear-headed in an emergency required.
• Good communication skills required.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.
• The employee is regularly required to lift/carry up to 50 pounds as well as the ability to lift bulky objects.
• The employee is regularly required to use neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling.
• Working conditions may be indoor and/or outdoor.
• Noise level may be loud at times.

Supervisory Responsibility

• 2-5 Direct Reports

Budget Responsibility

BUDGET RESPONSIBILITY: Yes

Company Information

• Company offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
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• GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
• GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.