Supervisor Housekeeping | The Maven Hotel

Supervise the operations of the housekeeping staff

Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.

Supervise and inspect the cleaning

• Guest rooms
• Turndown service
• Public areas
• Back of the house

Ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

Respond to guest requests

• Concerns
• Problems

Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.

Implement emergency training and procedures

Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Education/Formal Training

High school education or equivalent experience.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Requires supervisory skills.

Physical Demands

• Lifting up to 50 lbs.
• Pushing up to 50 lbs.
• Pulling up to 50 lbs.
• Carrying up to 35 lbs.
• Continuous movement throughout hotel.
• Continuous standing -90% of shift.
• Climbing stairs, approximately 100 steps 3% of 8 hours.
• No driving required.

Environment

• Prolonged strenuous physical activity in indoor climate-controlled environment.
• Excessive heat and humidity in laundry.
• Inside 95% of shift.

Benefits

• Medical insurance with employer covering up to 70% of premiums with wellness credit
• Dental insurance with employer contribution towards premiums & vision insurance
• Participation in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
• Enrollment in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
• Enrollment in Health, Dependent and Commuter flexible spending accounts
• Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
• Short-term and long-term disability insurance coverage
• Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
• Fertility guidance for those enrolled in Sage medical plan
• Calm Health Application Subscription
• Employee assistance program
• Paid time off for vacation, sick time, and holidays
• Tuition Reimbursement of up to $2,000 per calendar year
• Great discounts on Hotels, Restaurants, and much more
• Participation in the Employee Referral Bonus Program