Supervisor - Housekeeping

Key Responsibilities

• Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective cleaning operations.
• Conduct regular inspections of guest rooms and public areas to ensure compliance with cleanliness standards.
• Train, mentor, and evaluate housekeeping staff, providing guidance and support as needed.
• Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
• Address and resolve guest complaints and concerns in a professional and timely manner.
• Develop and implement housekeeping policies and procedures to enhance service quality and efficiency.
• Collaborate with other departments to ensure seamless operations and guest satisfaction.
• Maintain accurate records of housekeeping activities, including staff schedules and inventory logs.

Requirements

• Previous experience in housekeeping or a related field, with supervisory experience preferred.
• Strong leadership and team management skills.
• Excellent attention to detail and organizational abilities.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Strong communication and interpersonal skills.
• Knowledge of cleaning products, techniques, and equipment.
• Flexibility to work various shifts, including weekends and holidays.