Supervisor - Housekeeping

About the role

As a Housekeeping Supervisor at Hilton, you will be responsible for supervising daily housekeeping operations, leading, training, overseeing, and evaluating the performance of the housekeeping team. Your role also includes ensuring guest rooms and public areas are clean and meeting quality standards.

Responsibilities

• Supervise the housekeeping team: Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas.
• Oversee room readiness: Assign, inspect, and verify room status, promptly reporting any discrepancies.
• Oversee operational logistics: Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program.
• Cook up maintenance needs: Partner with Engineering and Property Operations to address repair and maintenance issues.
• Support housekeeping operations: Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels.
• Delight our guests: Address special guest needs in a timely, friendly, and professional manner.

Qualifications

To succeed as a Housekeeping Supervisor at Hilton, you should possess a passion for hospitality, a strong leadership ability, and the ability to inspire others. You should also have a proven track record of managing a team and a commitment to maintaining high standards of cleanliness and customer satisfaction.

Skills

Key skills required for this position include excellent communication and interpersonal skills, the ability to manage multiple tasks simultaneously, and proficiency in using cleaning equipment and supplies.

Benefits

Hilton offers a comprehensive benefits package designed to support the wellbeing of its employees. This includes access to pay when you need it through DailyPay, medical insurance coverage, mental health resources, and a range of other perks such as discounted travel, educational opportunities, and retirement plans.

Pay

The rate of pay for this position is $18.00 per hour.

Schedule

Hours and schedule details will be provided upon acceptance of the position.