Supervisor - Gainsville
Job Summary
We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist. As a Nike Retail Supervisor, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way. When we say team, we mean it. We go after goals together. We support your bold ideas — and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments – that's our culture.
What You're Responsible For
- Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
- Bringing your positive attitude and passion to your teammates and customers every day
- Leading by example and delivering service in line with Nike’s Service Principles to bring the consumer journey to life
- Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
- Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
- Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
- Showing up for your teammates by attending store events
Qualifications
- Must be at least 18 years old
- One year of retail or consumer service experience preferred
Benefits
- Discounts for you and your family from Nike, Converse and Jordan up to 50% off
- Accrued Paid Time Off and Holiday Pay
- All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
- Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
- The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
- Access to support through Optum Employee Assistance Program at no cost for you and your family
- Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates
Pay & Schedule
- Full-time and part-time positions available
- 34-40 hours per week, including nights and weekends
Physical Requirements
- The ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations